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House of Travel Papamoa

Let’s connect

APPOINTMENT RECOMMENDED
Shop 23, Papamoa Plaza, 7 Gravatt Road
Papamoa
Bay of Plenty
3118
Monday
9:00am - 5:00pm
Tuesday
9:00am - 5:00pm
Wednesday
9:00am - 5:00pm
Thursday
9:00am - 5:00pm
Friday
9:00am - 5:00pm
Saturday
9:00am - 1:00pm
Sunday
Closed

Saturdays 9am-1pm operating from House of Travel Papamoa on +64 7-542-9300

Welcome to House of Travel Papamoa

Nothing is ever too large or too small for our team and we’ve got a gold mine of ideas and tips to make your holiday or travel experiences better than you’d ever imagined.

We believe in the power of human connection to create the best holidays, someone who knows you and knows travel, and we have an unbeatable network of travel partners.

We live, breathe and dream travel (you might say we’re addicted!) - so wherever’s next on your must-visit list, you can bet at least one of our team has either been there, or sent someone there.

We understand that planning a trip now requires an even greater pool of knowledge, experience, and time to ensure the best outcome, and we’re with you every step of the way.

We also know your down time is precious and we think everyone deserves the best holiday possible.

That’s why we promise that if a curveball gets thrown your way, we’ll get it sorted for you, so you can relax and get on with enjoying your holiday.

When it comes to making travel plans, we believe nothing beats being able to speak with your own personal travel advisor face to face. So, if you’re ready to chat about your plans and dreams, simply give us a call to make an instore appointment - that way we can guarantee you uninterrupted time to discuss your holiday plans with one our experienced globe-trotting travel gurus.

But we recognise that getting together in person isn’t always possible, so if you’re unable to make it instore, we can always meet with you virtually (via video appointment) - and best of all it’s easy! Or of course, you can still contact us by email or phone.

It’s your holiday, and the way you choose to plan it, is entirely up to you - we’re ready when you are.

Tanya Aitken
Owner Operator



Meet the team

Travel fuels my soul, the experiences, the opportunities, the culture, the adventures, I have been lucky enough to have a career that is a labour of love. Planning holidays with a high degree of skill, attention and knowledge has become my trade mark.
Travel fuels my soul, the experiences, the opportunities, the culture, the adventures, I have been lucky enough to have a career that is a labour of love. Planning holidays with a high degree of skill, attention and knowledge has become my trade mark.
I have always been passionate about creating the ultimate holidays and feel that makes me the best planner of your holidays that I can be!! I think the benefit you get with me is the experience I have had planning and travel and the places I have travelled.
I have always been passionate about creating the ultimate holidays and feel that makes me the best planner of your holidays that I can be!! I think the benefit you get with me is the experience I have had planning and travel and the places I have travelled.
Travel has been a way of life for 20+ years & I can't imagine doing anything else. I love creating bespoke itineraries that fulfil clients dreams. My favourite destination is the USA & I have travelled through NZ, South Pacific, Australia, Europe & Canada.
Travel has been a way of life for 20+ years & I can't imagine doing anything else. I love creating bespoke itineraries that fulfil clients dreams. My favourite destination is the USA & I have travelled through NZ, South Pacific, Australia, Europe & Canada.
Having worked in the Travel Industry for 9 years and counting, I am incredibly passionate about detail and no trip is too small! I have lived in London & Perth, both opening destinations for me to explore! My favourite trips to date were Greece and Thailand.
Having worked in the Travel Industry for 9 years and counting, I am incredibly passionate about detail and no trip is too small! I have lived in London & Perth, both opening destinations for me to explore! My favourite trips to date were Greece and Thailand.
Over the last 18 years I have sent many people to many different places, learning more every time. I enjoy working with people to plan their adventures to create memories to keep for life. In the last years we have mastered how to deal with flight and regulation changes. Travel is more complicated but we're here to make it as easy as possible for you, so you can explore the world.
Over the last 18 years I have sent many people to many different places, learning more every time. I enjoy working with people to plan their adventures to create memories to keep for life. In the last years we have mastered how to deal with flight and regulation changes. Travel is more complicated but we're here to make it as easy as possible for you, so you can explore the world.
I joined the House of Travel team in April 2022. I have been working in Travel for over 9 years. I love meeting new people and building relationships with my clients. I'm down to earth, approachable, and friendly.
I joined the House of Travel team in April 2022. I have been working in Travel for over 9 years. I love meeting new people and building relationships with my clients. I'm down to earth, approachable, and friendly.
For me, choosing a favourite destination is impossible, I seem to have formed a deep affection for every place I've been fortunate enough to visit. I’d love to help you plan your next holiday, let’s uncover the world together!
For me, choosing a favourite destination is impossible, I seem to have formed a deep affection for every place I've been fortunate enough to visit. I’d love to help you plan your next holiday, let’s uncover the world together!
Hi there! I'm Tarsha, a passionate travel consultant with a knack for organization. I genuinely enjoy connecting with people and understanding their desires and needs. Whether it's arranging travel, planning menus, or finding the perfect accommodation, I take pride in ensuring a seamless experience for my clients.
Hi there! I'm Tarsha, a passionate travel consultant with a knack for organization. I genuinely enjoy connecting with people and understanding their desires and needs. Whether it's arranging travel, planning menus, or finding the perfect accommodation, I take pride in ensuring a seamless experience for my clients.

What our customers have to say

  • Very helpful so much easier than trying to do bookings ourselves!
    Marilyn
  • I have used HoT Papamoa for several overseas trips, both simple and complex, and cannot recommend them highly enough. They are experts in arranging (and rearranging!) flights, transfers, accommodation and tours, have great recommendations, and link seamlessly with contacts in other countries. They are also super responsive and delightful to deal with. Contact HoT for your next holiday - you won't be disappointed!
    Steve
  • An absolute pleasure dealing with Charlotte Campbell from HOT Papamoa. She goes above and beyond to help you with your holiday needs. She's one in a million, & a real asset to House of travel Papamoa!!!!
    Daz
  • Esther RuBay has been our family travel agent for around 15 years. She is extremely professional and goes above & beyond when booking our family holidays, to set us up for the best possible experiences. Esther is easy to communicate with & very efficient. I highly recommend her.
    Louise
  • Thanks to Jo, my trips are booked and I couldn't be more excited .. After a few years of no overseas travel, having Jo book my flights and then come up with wonderful hotel options which are now booked is awesome. Jo is so lovely to deal with and look forward to working with her on future travel plans ..
    Catherine
  • Tanya is fantastic! She organised my entire trip and would recommend her and her team to anyone (:
    Isabella
  • Having exclusively used Charlotte previously we trust her expertise professionalism and common sense with her enormous knowledge and tremendous customer support.
    Anne
  • House of Travel have been incredible for us. Having to travel in COVID times they were with us every step, planning everything perfectly and having a bunch of alternate plan B's in case. Their knowledge and planning is A+++. Can't thank Tanya and her team enough. Travel agent Rockstars!!
    Glen
  • Tanya was absolutely amazing!! She was full of amazing advice and helped make our trip seamless. Tanya stayed in contact throughout the whole process and even while we were away and when I returned. We are so thankful for everything that Tanya did for us.
    Mandy
  • Nicky's quick response to all questions was great and when I asked for recommendations on hotels, she had a good selection
    Jolene

News and events

  • Slide 1

    Ever tried airplane karaoke?

    Swifties are taking the world by storm and especially Kiwis. Taylor Swift has finished one of her shows in Melbourne where Kiwis flying back home didn't let the energy dial down just yet. Passengers onboard the 4 hour NZ128 flight back home from Melbourne had one of Taylor's hits "Shake it Off" playing during the flight with the Eras concert goers were singing and standing during the flight.
  • Slide 2

    4 wheels or 2? Here's one of the best destinations to explore using a scooter!

    When you think Italy you probably think Ferrari. Well, we think you should choose... Vespa! Italy is home to one of the most historically beautiful countries and monuments in the world. Flying by in your Ferrari won't let you enjoy the views. Slow down and take it in with a 2-wheeled wonder. The urban streets filled with culture and the Italian countryside, either of which are perfectly suited for the iconic moped and is definitely a must-do on your bucket list.
  • Slide 3

    Kings Cross has a new boutique hotel opened in this iconic location.

    Sydney's iconic Coke sign has a new boutique hotel finally opened. The boutique hotel has lavish rooms with a hint of timeless heritage in a modern twist. The offered luxury is something to see. Hotel Indigo Potts Point is the name and it's taking Sydney by storm as it sits right behind the iconic "Coke sign" in Sydney. The hotel brings past and future together in a boutique and luxurious way.
  • 12 Feb

    New Maldives resort just 15 mins from international airport

    SO/ Maldives is opening a luxury resort in the heart of the islands of Maldives. It’s been the talk of the town as it’s only 15 minutes away from an International airport. The resort lies within the Emboodhoo Lagoon, with access to the Male Velana International Airport via speedboat. This luxury opportunity upholds amazing experience for couples and families looking to unwind and relax in style. The resort has a variety of suites with the classic overwater villa being a key feature.
  • 12 Feb 2

    Boring Museums? Not in Japan!

    One of Japan’s coolest museums recently reopened to public. teamLab’s digital art collective has an array of immersive art installations which operating using cutting-edge technology. International tourists are drawn to teamLab’s art exhibitions and museums for the awe-inspiring and memory making experiences. It’s a definite Must-Do!
  • 12 Feb 3

    Living life on the rails.

    The world’s most famous train has just opened a brand new route. Crossing from Paris to Portofino, the 2 day journey won’t only give you an experience of a lifetime, it will also set you back $8,500 one way. The heritage and prestige onboard the Venice Simplon-Orient-Express has never seen the Ligurian coast in its lifetime. It’s a once-in-a-lifetime experience which should not be overlooked.

Our travel stories

Postcard from London

Postcard from London.

This was a really special trip. December of 2019, just before Covid 19 took over the world...

Postcards from France

I am seriously in love with France, be it the Glitz of Paris, The charming villages of Rural France, be it Provence, Burgundy, coastal or inland I just can't seem too every have enough time here.

Boston Trip June 2023

I absolutely loved exploring Boston on a bike with Urban Adventures.  The city view bike tour takes you through six different neighbourhoods and you cycle past countless historical and cultural sites throughout the city.  

Postcards from Singapore

Busy and unique - the city state of Singapore is worth more than a quick stopover.  Check out the Gardens by the Bay during the day and at night for the light show, visit Chinatown and be brave - try the durian, it's not as bad as you think!  

Hawai`i June 2023

I flew with Hawaiian Airlines in an Extra Comfort seat which I would recommend paying a bit more to do so.  

Postcards from the South Island

Stuck in New Zealand for a few years so we took the opportunity to discover our beautiful South Island over two trips totaling around 6 weeks in winter of 2021 and 2022.  


Postcards from Africa

AFRICA was a life long dream to experience real wilderness, and when we finally got there it exceeded everything I could have imagined. 

Christmas in the USA

Wow there is nothing like a Xmas in USA and being in a totally different hemisphere!!....


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