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House of Travel Papamoa

Let’s connect

APPOINTMENT RECOMMENDED
Shop 23, Papamoa Plaza, 7 Gravatt Road
Papamoa
Bay of Plenty
3118
Monday
9:00am - 5:00pm
Tuesday
9:00am - 5:00pm
Wednesday
9:00am - 5:00pm
Thursday
9:00am - 5:00pm
Friday
9:00am - 5:00pm
Saturday
9:00am - 1:00pm
Sunday
Closed

Saturdays 9am-1pm operating from House of Travel Papamoa on +64 7-542-9300

Welcome to House of Travel Papamoa

Nothing is ever too large or too small for our team and we’ve got a gold mine of ideas and tips to make your holiday or travel experiences better than you’d ever imagined.

We believe in the power of human connection to create the best holidays, someone who knows you and knows travel, and we have an unbeatable network of travel partners.

We live, breathe and dream travel (you might say we’re addicted!) - so wherever’s next on your must-visit list, you can bet at least one of our team has either been there, or sent someone there.

We understand that planning a trip now requires an even greater pool of knowledge, experience, and time to ensure the best outcome, and we’re with you every step of the way.

We also know your down time is precious and we think everyone deserves the best holiday possible.

That’s why we promise that if a curveball gets thrown your way, we’ll get it sorted for you, so you can relax and get on with enjoying your holiday.

When it comes to making travel plans, we believe nothing beats being able to speak with your own personal travel advisor face to face. So, if you’re ready to chat about your plans and dreams, simply give us a call to make an instore appointment - that way we can guarantee you uninterrupted time to discuss your holiday plans with one our experienced globe-trotting travel gurus.

But we recognise that getting together in person isn’t always possible, so if you’re unable to make it instore, we can always meet with you virtually (via video appointment) - and best of all it’s easy! Or of course, you can still contact us by email or phone.

It’s your holiday, and the way you choose to plan it, is entirely up to you - we’re ready when you are.

Tanya Aitken
Owner Operator


🎄Our Christmas Hours:

22nd December: 9am - 5pm
23rd December - 26th December: CLOSED
27th December: 9am - 5pm
28th December: 9am - 5pm
29th December: 9am - 5pm
30th December - 2nd January: CLOSED
3rd January: Back to usual business hours



Meet the team

Travel fuels my soul, the experiences, the opportunities, the culture, the adventures, I have been lucky enough to have a career that is a labour of love. Planning holidays with a high degree of skill, attention and knowledge has become my trade mark.
Travel fuels my soul, the experiences, the opportunities, the culture, the adventures, I have been lucky enough to have a career that is a labour of love. Planning holidays with a high degree of skill, attention and knowledge has become my trade mark.
I have always been passionate about creating the ultimate holidays and feel that makes me the best planner of your holidays that I can be!! I think the benefit you get with me is the experience I have had planning and travel and the places I have travelled.
I have always been passionate about creating the ultimate holidays and feel that makes me the best planner of your holidays that I can be!! I think the benefit you get with me is the experience I have had planning and travel and the places I have travelled.
Travel has been a way of life for 20+ years & I can't imagine doing anything else. I love creating bespoke itineraries that fulfil clients dreams. My favourite destination is the USA & I have travelled through NZ, South Pacific, Australia, Europe & Canada.
Travel has been a way of life for 20+ years & I can't imagine doing anything else. I love creating bespoke itineraries that fulfil clients dreams. My favourite destination is the USA & I have travelled through NZ, South Pacific, Australia, Europe & Canada.
Having worked in the Travel Industry for 9 years and counting, I am incredibly passionate about detail and no trip is too small! I have lived in London & Perth, both opening destinations for me to explore! My favourite trips to date were Greece and Thailand.
Having worked in the Travel Industry for 9 years and counting, I am incredibly passionate about detail and no trip is too small! I have lived in London & Perth, both opening destinations for me to explore! My favourite trips to date were Greece and Thailand.
Over the last 18 years I have sent many people to many different places, learning more every time. I enjoy working with people to plan their adventures to create memories to keep for life. In the last years we have mastered how to deal with flight and regulation changes. Travel is more complicated but we're here to make it as easy as possible for you, so you can explore the world.
Over the last 18 years I have sent many people to many different places, learning more every time. I enjoy working with people to plan their adventures to create memories to keep for life. In the last years we have mastered how to deal with flight and regulation changes. Travel is more complicated but we're here to make it as easy as possible for you, so you can explore the world.
I joined the House of Travel team in April 2022. I have been working in Travel for over 9 years. I love meeting new people and building relationships with my clients. I'm down to earth, approachable, and friendly.
I joined the House of Travel team in April 2022. I have been working in Travel for over 9 years. I love meeting new people and building relationships with my clients. I'm down to earth, approachable, and friendly.
For me, choosing a favourite destination is impossible, I seem to have formed a deep affection for every place I've been fortunate enough to visit. I’d love to help you plan your next holiday, let’s uncover the world together!
For me, choosing a favourite destination is impossible, I seem to have formed a deep affection for every place I've been fortunate enough to visit. I’d love to help you plan your next holiday, let’s uncover the world together!
Hi there! I'm Tarsha, a passionate travel consultant with a knack for organization. I genuinely enjoy connecting with people and understanding their desires and needs. Whether it's arranging travel, planning menus, or finding the perfect accommodation, I take pride in ensuring a seamless experience for my clients.
Hi there! I'm Tarsha, a passionate travel consultant with a knack for organization. I genuinely enjoy connecting with people and understanding their desires and needs. Whether it's arranging travel, planning menus, or finding the perfect accommodation, I take pride in ensuring a seamless experience for my clients.

What our customers have to say

  • Very helpful so much easier than trying to do bookings ourselves!
    Marilyn
  • I have used HoT Papamoa for several overseas trips, both simple and complex, and cannot recommend them highly enough. They are experts in arranging (and rearranging!) flights, transfers, accommodation and tours, have great recommendations, and link seamlessly with contacts in other countries. They are also super responsive and delightful to deal with. Contact HoT for your next holiday - you won't be disappointed!
    Steve
  • An absolute pleasure dealing with Charlotte Campbell from HOT Papamoa. She goes above and beyond to help you with your holiday needs. She's one in a million, & a real asset to House of travel Papamoa!!!!
    Daz
  • Esther RuBay has been our family travel agent for around 15 years. She is extremely professional and goes above & beyond when booking our family holidays, to set us up for the best possible experiences. Esther is easy to communicate with & very efficient. I highly recommend her.
    Louise
  • Thanks to Jo, my trips are booked and I couldn't be more excited .. After a few years of no overseas travel, having Jo book my flights and then come up with wonderful hotel options which are now booked is awesome. Jo is so lovely to deal with and look forward to working with her on future travel plans ..
    Catherine
  • Tanya is fantastic! She organised my entire trip and would recommend her and her team to anyone (:
    Isabella
  • Having exclusively used Charlotte previously we trust her expertise professionalism and common sense with her enormous knowledge and tremendous customer support.
    Anne
  • House of Travel have been incredible for us. Having to travel in COVID times they were with us every step, planning everything perfectly and having a bunch of alternate plan B's in case. Their knowledge and planning is A+++. Can't thank Tanya and her team enough. Travel agent Rockstars!!
    Glen
  • Tanya was absolutely amazing!! She was full of amazing advice and helped make our trip seamless. Tanya stayed in contact throughout the whole process and even while we were away and when I returned. We are so thankful for everything that Tanya did for us.
    Mandy
  • Nicky's quick response to all questions was great and when I asked for recommendations on hotels, she had a good selection
    Jolene

News and events

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    Dreaming of classic American road trips through the canyons of Los Angeles? Well, we are bringing back 2019 USA airfare prices with a new direct route to LA from $999pp return plus more great USA airfares and deals on sale, allowing Kiwis to fulfil their American dreams without breaking the bank.
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    BOEING 787 LANDS IN ANTARCTICA

    The world's first Boeing 787 Dreamliner successfully skated on the 3000 metre ice runway in Troll, Antarctica. This ice-breaking moment carried 45 scientist and researchers from the Norwegian Polar Institute. The runway only operates between October and March, just before it sees it's last day of daylight for nearly 6 months. Despite this incredible feat, commercial flights show no indication of being in the talks.
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    ROLLER-COASTERS OR WATERSLIDES? WHY NOT BOTH?

    Norwegian Cruise Line is introducing a brand new, innovative hybrid rollercoaster and waterslide. The idea to be a worlds 'first oi the new Norwegian Aqua, aiming to set sail in 2025, the experience also includes a three-level go-kart track to make sure it fits into multiple tick-lists for their cruisers.
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    ENGINE ISSUES CAUSE 2 YEAR DELAYS FOR AIR NEW ZEALAND

    In July this year, engine manufacturer Pratt and Whitney announced that 700 planes across the globe need to be inspected. Air New Zealand has 17 Airbus A320 and A321 NEO's which fly to Australia, Pacific Islands and other domestic routes need to be inspected. Chief executive Greg Foran said most customers are still likely to fly on the same day however, some international flights will move a day either side of their original booking date. A refund will be available to the 150,000 affected passengers if their changed service doesn't suit there itineraries. This will see the pause to direct flights from Auckland to Hobart and Seoul from April 2024.
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    P&O TO INTRODUCE STARLINK CONNECTIONS

    From snapping your friends or uploading your cruise experiences on Instagram and Facebook, internet connection is a necessity. As more and more people choose to cruise around the world, demand for faster Wi-Fi is a must. P&O have a solution. P&O are introducing Starlink across all fleets, with Pacific Adventure and Pacific Encounter already offering the improved internet. Pacific Explorer is expected to to feature this later in the month. Starlink, the satellite internet project by SpaceX. Deploying a constellation of satellites to provide high-speed internet globally, especially in remote and underserved areas like the middle of the Pacific Ocean.
  • Joel Jasmin Forestbird P8b0bg W_YA Unsplash

    EXCITING INNOVATIONS TO THE WAY WE TRAVEL

    With the world reopening and travel is becoming more attractive than ever. Innovations are set in place to make the travelling experience so much better. Imagine not having to talk to anyone, show your passport to anyone, just a streamlined experience. Facial recognition systems, AI integration, robotic logistics, all to create a smooth and streamlined experience. We are also seeing hints of potential supersonic travel being re-introduced since Concorde's failure in the early 2000s. These exciting innovations are a matter of when, rather than if. Changi International Airport is taking these innovations and aiming to implement them in early 2024. Can we see the same for Auckland Airport? Definitely.
  • Lukas Souza POh_pfczREQ Unsplash 1

    DELTA TOUCHES DOWN IN AUCKLAND FOR THE FIRST TIME

    Delta Airlines, one of the biggest American airline brands touches down for the first time in history in Auckland on the 30th October as the airlines introduced a new direct flight from Los Angeles to Auckland. The service will be all-year round with daily flights during summer, then reduing to a 3 flights per week schedule during the winter period (April to October) Delta will be using one of their Airbus A350-900, seating 339 passengers on the 13-hour journey across the pacific ocean.
  • Lukas Souza POh_pfczREQ Unsplash 3

    QANTAS ALLOWS "NEIGHBOUR FREE" UPGRADE FROM NEW ZEALAND

    The Australian airline is now trialing a new feature which allows passengers flying on trans-Tasman flights alongside flights to the US and Singapore to purchase an empty seat next to them. The trial period is undisclosed, however, following an evaluation of the trial, more international routes may see this option become available. The way it works: Passenger's on eligible flights will receive a notification 2 days before departure offering this upgrade to "reserve" the seat next to them. As it's not guaranteed, if the seat is sold after "reserving," the passenger is refunded.
  • Lukas Souza POh_pfczREQ Unsplash 2

    SINGAPORE'S NEWLY RENOVATED CYCLE PATH

    Planning a trip to Singapore? The newly renovated cycle path is a must-see. It's called the Singapore-Kranji railway and now you can enjoy a bike ride through Singapore on one of the countries most historic features which debuted 120 years ago. The final train journey operated in 2011 and it was then closed until it was revitalised into a bike path for locals and tourists to soak up the unique history of Singapore. The route passes through Singapore's beautiful wildlife to the urban infrastructure.

Our travel stories

Postcard from London

Postcard from London.

This was a really special trip. December of 2019, just before Covid 19 took over the world...

Postcards from France

I am seriously in love with France, be it the Glitz of Paris, The charming villages of Rural France, be it Provence, Burgundy, coastal or inland I just can't seem too every have enough time here.

Boston Trip June 2023

I absolutely loved exploring Boston on a bike with Urban Adventures.  The city view bike tour takes you through six different neighbourhoods and you cycle past countless historical and cultural sites throughout the city.  

Postcards from Singapore

Busy and unique - the city state of Singapore is worth more than a quick stopover.  Check out the Gardens by the Bay during the day and at night for the light show, visit Chinatown and be brave - try the durian, it's not as bad as you think!  

Hawai`i June 2023

I flew with Hawaiian Airlines in an Extra Comfort seat which I would recommend paying a bit more to do so.  

Postcards from the South Island

Stuck in New Zealand for a few years so we took the opportunity to discover our beautiful South Island over two trips totaling around 6 weeks in winter of 2021 and 2022.  


Postcards from Africa

AFRICA was a life long dream to experience real wilderness, and when we finally got there it exceeded everything I could have imagined. 

Christmas in the USA

Wow there is nothing like a Xmas in USA and being in a totally different hemisphere!!....


Our HOT Deals

  • BLACK FRIDAY SALE

    WORLDWIDE DEALS ON SALE - LIMITED TIME ONLY

    Black Friday just got hotter! With 2024 travel in hot demand and selling fast, now's a great time to lock in your travel plans with a great value deal. And with our 18 month interest free offer, what’s not to love!
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    RHYTHM & ALPS

    New Years Eve
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    SEEK DIFFERENT in the NORTHERN TERRITORY.

    Embark on a captivating journey to the Northern Territory, where the landscapes are as diverse as the experiences that await. Discover the ancient wonders of Uluru and Kata Tjuta, where the ochre hues of the desert create a mesmerizing canvas at sunrise and sunset.
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