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Jo McLaughlin

Lovely to meet you

Hi I’m Jo and I joined the House of Travel Papamoa team in April 2022 not long after the borders opened and it’s fair to say it’s been crazy busy ever since!  No two days are the same and I thrive working in a fast-paced environment.   I have been working in Travel for around 10 years and started in January 2009 at Flight Centre Mt Maunganui and then moved to Auckland in 2011 to step into a management role to open their new retail store in Royal Oak.  I then moved back to the Tauranga area in early 2013 and opened the Flight Centre in Bayfair.  Opening two of Flight Centre’s stores gave me an incredible learning experience and insight into building a business and taking it to incredible heights!  I was also in charge of training multiple new to the industry staff members.  Before Travel I worked in banking for 4 and half years both in the retail branch and the business banking team. 

I have great attention to detail, excellent communication skills and am down to earth, friendly and approachable.  I love meeting new people and building relationships with my clients.  I love putting together itineraries and working closely with you to find your perfect fit.

I'm passionate about travel to Canada and the UK.  As I lived in Vancouver for 6 months and London for nearly 3 years on Working Holidays.  I’ve also spent 3 weeks in Egypt and over 6 weeks in South America.  I’ve travelled on my own to Asia and then jumped on an Intrepid Cambodia tour.  I have also done a 28 day Topdeck Camping trip around Europe and travelled independently using Eurail passes and the Eurostar.  My partner Duncan and I have two children, a son 9 and daughter 7 whom we took on holiday to Plantation Island in Fiji for a week.  We have also spent 2 weeks in Bali as a family in 2023.  Duncan and I also experienced a Viking cruise earlier this year which we absolutely loved! 

We live locally in the Papamoa Hills and own a lifestyle block with cows, sheep, chickens, ducks, cats and our gorgeous dog Millie.  We love the outdoors and taking advantage of the many wonderful things on offer here in the Tauranga area.  

I’d love to help you plan your next trip and look forward to hearing from you.  


My favourite holiday memories

  • Spain
    ibiza jo mclaughlin

    Such a memorable holiday!  I celebrated my birthday in Ibiza and enjoyed exploring the old town, beaches, sights and nightclubs! 

  • India
    india jo mclaughlin

    I loved India for it’s history, culture and architecture.  Along with the most amazing food I’ve ever eaten! 

  • Tahiti
    tahiti jo mclaughlin

    I travelled with a group for work and it was a once in a lifetime experience - just stunning! 

  • China
    china jo mclaughlin
    A very interesting place with so much to see and do.
  • London
    london jo mclaughlin

    The best time of my life!  I absolutely loved living in London in my 20’s. 

Creating better holidays 

Whatever your travel dreams, I will work with you to create the best holiday possible. The holidays I specialise in include:

  • River Cruising - I love that you only unpack once and get to visit some beautiful places and get to blend in like local. I love the itineraries on offer and the amazing service offered onboard.
  • Group Travel - Topdeck and Contiki European Adventures - I love these two companies and what they offer young people! I did a 28 day camping tour in Europe with Topdeck and made friends for life with some amazing people!
  • Cycling
  • Golfing
  • Hiking Walking
  • Skiing
  • Adventure
  • Coach Touring
  • Small Ship Cruising
  • Expedition Cruising
  • Ocean Cruising
  • Couples Travel
  • Disney Holidays
  • Family Travel
  • Luxury Travel
  • Road Trips
  • Safaris
  • Solo Travel
  • Train Journeys

Where I have travelled to

AFRICA: South Africa
ASIA: Bali, Indonesia | China | Hong Kong | India/Nepal/Bhutan | Thailand | Vietnam/Cambodia/Laos
AUSTRALIA: Brisbane | Gold Coast | Melbourne, Victoria | Perth/Kimberleys, WA | Sunshine Coast | Sydney, New South Wales
MIDDLE EAST: Dubai, UAE | Egypt/Jordan | Turkey
SOUTH AMERICA: Argentina | Bolivia | Brazil | Chile | Peru
SOUTH PACIFIC:  Fiji | Rarotonga, Cook Islands | Tahiti | Vanuatu
UK/EUROPE: Austria | Belgium | Croatia | Czech Republic | Denmark | Germany | Hungary | Ireland | England | France | Italy | Greece | Netherlands | Scotland | Spain/Portugal | Switzerland | Turkey | Wales

What my customers have to say

  • Thanks to Jo, my trips are booked and I couldn't be more excited... After a few years of no overseas travel, having Jo book my flights and then come up with wonderful hotel options which are now booked is awesome. Jo is so lovely to deal with and look forward to working with her on future travel plans.
  • Jo was fabulous to deal with. This is the second time that we have gone to Jo to help us with our trips. Her knowledge is fantastic and her easy manner nothing is a problem attitude makes the whole experience easy. Fast responses to our questions was really appreciated too. Would highly recommend Jo to anyone thinking of booking a trip. I know we are definitely in good hands and will be going back to her for our next trip.
  • Thank you Jo McLaughlin (Papamoa) for organizing our holiday. The best awesome service and always there for you. Thanks Jo
  • Extremely good efficient service... would certainly recommend.
  • Thanks to Jo, my trips are booked and I couldn't be more excited .. After a few years of no overseas travel, having Jo book my flights and then come up with wonderful hotel options which are now booked is awesome. Jo is so lovely to deal with and look forward to working with her on future travel plans ..

My travel stories

Boston Trip June 2023

I absolutely loved exploring Boston on a bike with Urban Adventures.  The city view bike tour takes you through six different neighbourhoods and you cycle past countless historical and cultural sites throughout the city.  

Hawai`i June 2023

I flew with Hawaiian Airlines in an Extra Comfort seat which I would recommend paying a bit more to do so.  

Postcard from Viking Orion

I was lucky to be given the opportunity to sail onboard the Viking Orion for 4 nights from Wellington to Auckland in a very spacious Deluxe Penthouse Veranda. 

Awards & qualifications

  • New Zealand Certificate in Tourism Level 3
  • New Zealand Certificate in Travel Level 4
  • USA Discovery Programme
  • IATA Diploma in Travel and Tourism
  • Gold Level Consultant Award