House of Travel Mount Maunganui

Store & Consultant Finder
Bay of Plenty
House of Travel Mount Maunganui

Let’s connect

+64 7-572-8000 MtMaunganui@hot.co.nz

APPOINTMENT RECOMMENDED

The Cruise Deck, 169 Maunganui Rd, Mount Maunganui

Tauranga

Bay of Plenty

3116

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Monday

9:00am - 5:00pm

Tuesday

9:00am - 5:00pm

Wednesday

9:00am - 5:00pm

Thursday

9:00am - 5:00pm

Friday

9:00am - 5:00pm

Saturday

Closed

Sunday

Closed

Book an instore appointment

Book a video appointment

Saturdays 9am-1pm operating from House of Travel Papamoa on +64 7-542-9300

Welcome to House of Travel Mount Maunganui

Nothing is ever too large or too small for our team and we’ve got a gold mine of ideas and tips to make your holiday or travel experiences better than you’d ever imagined.

We believe in the power of human connection to create the best holidays, someone who knows you and knows travel, and we have an unbeatable network of travel partners.

We live, breathe and dream travel (you might say we’re addicted!) - so wherever’s next on your must-visit list, you can bet at least one of our team has either been there, or sent someone there.

We understand that planning a trip now requires an even greater pool of knowledge, experience, and time to ensure the best outcome, and we’re with you every step of the way.

We also know your down time is precious and we think everyone deserves the best holiday possible.

That’s why we promise that if a curveball gets thrown your way, we’ll get it sorted for you, so you can relax and get on with enjoying your holiday.

When it comes to making travel plans, we believe nothing beats being able to speak with your own personal travel advisor face to face. So, if you’re ready to chat about your plans and dreams, simply give us a call to make an instore appointment - that way we can guarantee you uninterrupted time to discuss your holiday plans with one our experienced globe-trotting travel gurus.

But we recognise that getting together in person isn’t always possible, so if you’re unable to make it instore, we can always meet with you virtually (via video appointment) - and best of all it’s easy! Or of course, you can still contact us by email or phone.

It’s your holiday, and the way you choose to plan it, is entirely up to you - we’re ready when you are.

Tanya Aitken

Owner Operator

🎄Our Christmas Hours:

24th December - 2nd January: CLOSED
3rd January: Back to usual business hours

Meet the team

Tanya Aitken

Owner Operator

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Travel fuels my soul, the experiences, the opportunities, the culture, the adventures, I have been lucky enough to have a career that is a labour of love. Planning holidays with a high degree of skill, attention and knowledge has become my trade mark.

Shelley Rich

Manager

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I have been a part of the travel industry for over 30 years and still love it! I love to travel and I often joke with my clients that I live vicariously through them. Planning the perfect holiday for my clients fills me with joy. I take pride in what I do and love sharing my passion of travel. Many of my clients have become life long friends.

Chelsea Rowe

Travel Consultant

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I'm honestly in my dream job - I get to combine my passion for travel with my love of organisation and planning. Travel has changed so much over the last few years and continues to do so, which means there are more details to consider than ever before.

Stephanie Towers

Senior Travel Consultant

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Travel is in my blood, and my love for my job shines through, going above and beyond for my clients to ensure their needs are met with warmth, kindness, and an attentive ear.

Loris Sowman

Travel Consultant

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After many years in the travel industry, what makes this job special to me, is having my clients return from their trips to tell me about their adventures and then wanting to rebook another holiday with me - they do say the best way to overcome the post-travel blues is to already be planning your next one, and I couldn’t agree more!

Helen Terry

Sales Support

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I am delighted to be back with the House of Travel family in my new role supporting Shelley and the amazing team at the Mount.

What our customers have to say

Loris is always professional, prompt and super efficient in sorting out my travels. Loris has been my go-to consultant ever since she started working in the industry. Loris always goes the extra mile to ensure that all bases are covered in my travel plans.

Jacobus
our travel agent Steph was amazing! She was always quick to respond to our questions, had great communication, was flexible to make changes to flights when we were worried about early morning fog potentially delaying our flight from Hawkes Bay to Auckland (we didn't want to miss our international flight). She often went the extra mile, helping us with korean visas, travel advice for flights etc. Highly recommend House of Travel and especially Steph!

Amy
House of Travel Mount [Shelley Rich] was just incredible, going above and beyond organising my trip to Europe including eight flights. Unfortunately just before leaving NZ went into lockdown and everything was cancelled. Shelley's support was just outstanding. She organised a refund for all my booked flights, she kept me constantly updated with the latest travel news, it was absolutely AMAZING. I just can't recommend her and her team, highly enough. I'll be back once I'm able to go to Europe again, thanks heaps Shelley, your very happy customer :)

Steffi
Shelley and the team have been looking after me and my travel arrangements for some time now, both personal travel and business. I have nothing but good things to say about the house of travel team at Mt Maunganui, in my case they have been miracle workers ! In the new world of be clever and do it yourself on line, I say, be smart and get Shelley and the team to do it for you ! !

Andrew
We recently went on a trip to Queenstown and booked through house of travel mount Maunganui. We worked with Tanya and Shelly and both ladies were amazing!! We were meant to fly from Auckland but due to level 4 conditions for Auckland we had to change this last minute and they worked so hard for us to find the best flights at the best rate! We were so happy with the outcome and would 100% work with them again in the future for any upcoming trips!! Highly recommend :)

Georgia
Shelley from House of Travel was great to go through, and made my trip completely stress free! Shelley had organised multiple overseas flights for me and managed to secure a spot in MIQ without any hassle. Super lovely and always there if you have any questions or concerns. Highly recommend going through House of Travel Mt Maunganui!

Sarah
Chelsea has given us the best travel service we have ever had, and we have travelled a lot. She is thorough, really researches possibilities, is proactive and quick to get back to you. Her enthusiasm is infectious and it certainly excites you for the trip ahead.

Terry
Loris is so quick and very responsive , she gives the most professional service . love dealing with Loris

Ann Marie
Outstanding consultant. Stephanie knows exactly how we like to travel and makes it happen with ease. I only have to pay the invoice! Always available and quick to respond. Stephanie has excellent product knowledge that is often not seen in other consultants we have used in the past. We appreciate Stephanie's expertise. Thank you Stephanie.

Andrew
House of Travel have been incredible for us. Having to travel in COVID times they were with us every step, planning everything perfectly and having a bunch of alternate plan B's in case. Their knowledge and planning is A+++. Can't thank Tanya and her team enough. Travel agent Rockstars!!

Glen
Tanya was absolutely amazing!! She was full of amazing advice and helped make our trip seamless. Tanya stayed in contact throughout the whole process and even while we were away and when I returned. We are so thankful for everything that Tanya did for us.

Mandy
It was our first time using a travel agency and will 100% be booking with Stephanie at house of travel again! The whole process was made so much easier with her organising and sending us any information that we needed to know, most of which hadn’t crossed our minds. She was available whenever we had any questions and helped us when our luggage was left behind at an airport. So good at her job!

Crystal

News and events

FLIGHTS TO USA FROM AS LOW AS $999

Dreaming of classic American road trips through the canyons of Los Angeles? Well, we are bringing back 2019 USA airfare prices with a new direct route to LA from $999pp return plus more great USA airfares and deals on sale, allowing Kiwis to fulfil their American dreams without breaking the bank.
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BOEING 787 LANDS IN ANTARCTICA

The world's first Boeing 787 Dreamliner successfully skated on the 3000 metre ice runway in Troll, Antarctica. This ice-breaking moment carried 45 scientist and researchers from the Norwegian Polar Institute. The runway only operates between October and March, just before it sees it's last day of daylight for nearly 6 months. Despite this incredible feat, commercial flights show no indication of being in the talks.
ROLLER-COASTERS OR WATERSLIDES? WHY NOT BOTH?

Norwegian Cruise Line is introducing a brand new, innovative hybrid rollercoaster and waterslide. The idea to be a worlds 'first oi the new Norwegian Aqua, aiming to set sail in 2025, the experience also includes a three-level go-kart track to make sure it fits into multiple tick-lists for their cruisers.
ENGINE ISSUES CAUSE 2 YEAR DELAYS FOR AIR NEW ZEALAND

In July this year, engine manufacturer Pratt and Whitney announced that 700 planes across the globe need to be inspected. Air New Zealand has 17 Airbus A320 and A321 NEO's which fly to Australia, Pacific Islands and other domestic routes need to be inspected. Chief executive Greg Foran said most customers are still likely to fly on the same day however, some international flights will move a day either side of their original booking date. A refund will be available to the 150,000 affected passengers if their changed service doesn't suit there itineraries. This will see the pause to direct flights from Auckland to Hobart and Seoul from April 2024.
P&O TO INTRODUCE STARLINK CONNECTIONS

From snapping your friends or uploading your cruise experiences on Instagram and Facebook, internet connection is a necessity. As more and more people choose to cruise around the world, demand for faster Wi-Fi is a must. P&O have a solution. P&O are introducing Starlink across all fleets, with Pacific Adventure and Pacific Encounter already offering the improved internet. Pacific Explorer is expected to to feature this later in the month. Starlink, the satellite internet project by SpaceX. Deploying a constellation of satellites to provide high-speed internet globally, especially in remote and underserved areas like the middle of the Pacific Ocean.
EXCITING INNOVATIONS TO THE WAY WE TRAVEL

With the world reopening and travel is becoming more attractive than ever. Innovations are set in place to make the travelling experience so much better. Imagine not having to talk to anyone, show your passport to anyone, just a streamlined experience. Facial recognition systems, AI integration, robotic logistics, all to create a smooth and streamlined experience. We are also seeing hints of potential supersonic travel being re-introduced since Concorde's failure in the early 2000s. These exciting innovations are a matter of when, rather than if. Changi International Airport is taking these innovations and aiming to implement them in early 2024. Can we see the same for Auckland Airport? Definitely.
DELTA TOUCHES DOWN IN AUCKLAND FOR THE FIRST TIME

Delta Airlines, one of the biggest American airline brands touches down for the first time in history in Auckland on the 30th October as the airlines introduced a new direct flight from Los Angeles to Auckland. The service will be all-year round with daily flights during summer, then reduing to a 3 flights per week schedule during the winter period (April to October) Delta will be using one of their Airbus A350-900, seating 339 passengers on the 13-hour journey across the pacific ocean.
QANTAS ALLOWS "NEIGHBOUR FREE" UPGRADE FROM NEW ZEALAND

The Australian airline is now trialing a new feature which allows passengers flying on trans-Tasman flights alongside flights to the US and Singapore to purchase an empty seat next to them. The trial period is undisclosed, however, following an evaluation of the trial, more international routes may see this option become available. The way it works: Passenger's on eligible flights will receive a notification 2 days before departure offering this upgrade to "reserve" the seat next to them. As it's not guaranteed, if the seat is sold after "reserving," the passenger is refunded.
SINGAPORE'S NEWLY RENOVATED CYCLE PATH

Planning a trip to Singapore? The newly renovated cycle path is a must-see. It's called the Singapore-Kranji railway and now you can enjoy a bike ride through Singapore on one of the countries most historic features which debuted 120 years ago. The final train journey operated in 2011 and it was then closed until it was revitalised into a bike path for locals and tourists to soak up the unique history of Singapore. The route passes through Singapore's beautiful wildlife to the urban infrastructure.

Our travel stories

My Trafalgar Tour

Shelley Rich

I was lucky enough to experience European Tour with Trafalgar Tours. Our itinerary started in Geneva and finished in Barcelona. Taking in some of the gems in Provence and Northern Spain.

Postcard from Pacific Northwest USA.

Chelsea Rowe

In September 2019, my brother and I did a two week hiking trip through the Canadian Rockies (amazing). When we finished up in Vancouver, we hired a car for a week and drove a few hours South to cross the border into the US.

Postcard from Alaska

Chelsea Rowe

It's funny how certain photos that aren't particularly something you want to print or show other people can evoke memories years later. For me seeing the photo I took from my cabin looking out the balcony reminds me of waking up and...

Postcard from Canada

Chelsea Rowe

My brother and I did a camping tour in autumn in Canada. To this day its the most fun I've had in my life. A minivan of people from around the world becoming friends, camping in gorgeous locations, hiking, canoeing, cooking together and just getting up to general shenanigans in one of the most scenic locations I've ever been to.

Postcard from New Zealand

Chelsea Rowe

Postcard from South Island. For those of us who love to travel, how often do we end up missing our own backyards? I was mid-30's before I went on my first proper roundtrip down the South Island...

Postcard from Lyon

Shelley Rich

I love exploring. This is one of the oldest streets in Lyon which dates back to the 15th Century.

Postcard from Seattle and Portland

Chelsea Rowe

My family has a love of aviation with three generations of pilots. So when my brother and I were in the Pacific Northwest in 2019 we were excited to visit The Museum of Flight in Seattle, as well as the Evergreen Aviation and Space Museum in McMinnville, Oregon.

view all stories from House of Travel Mount Maunganui

Our HOT Deals

BLACK FRIDAY SALE

WORLDWIDE DEALS ON SALE - LIMITED TIME ONLY

Black Friday just got hotter! With 2024 travel in hot demand and selling fast, now's a great time to lock in your travel plans with a great value deal. And with our 18 month interest free offer, what’s not to love!
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Fiji

FIJI ON SALE

Flights, 4 nights, transfers, breakfasts & more from
$1679
per person share twin
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Queenstown & Wanaka

RHYTHM & ALPS

New Years Eve
Trips for 18-35s packed with awesome activities and immersive experiences, Contiki are all about having fun and making friends from all over the world
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Europe

Europe by Rail

SAVE $650 per couple on all rail holidays to Italy, Switzerland or Scotland inclusive of 7 nights or more!
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Australia

SEEK DIFFERENT in the NORTHERN TERRITORY.

Embark on a captivating journey to the Northern Territory, where the landscapes are as diverse as the experiences that await. Discover the ancient wonders of Uluru and Kata Tjuta, where the ochre hues of the desert create a mesmerizing canvas at sunrise and sunset.
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