CALD 40 Years Header 1

House of Travel Calder & Lawson

Let’s connect

Level 2, Deloitte House, 24 ANZAC Parade, Hamilton East
Hamilton
Waikato
3216
Monday
9:00am - 5:00pm
Tuesday
9:00am - 5:00pm
Wednesday
9:00am - 5:00pm
Thursday
9:00am - 5:00pm
Friday
9:00am - 5:00pm
Saturday
Closed
Sunday
Closed

  Christmas Hours   

  • 20th December - 9.00am-5.00pm
  • 21st - 22nd December - CLOSED
  • 23rd December - 9.00am-5.00pm 
  • 24th December - 9.00am-5.00pm 
  • 25th December - 2nd January - CLOSED 
  • 4th January - CLOSED 
Our consultants operate by appointment only, so please contact us to arrange a time to discuss your holiday.

Welcome to House of Travel Calder & Lawson


House of Travel Calder & Lawson has been in business for 40 years, and extremely proud to be Waikato owned and operated.

Since our opening in 1984, we have prioritised our strong links in the community through sponsorship and support of local and national charity programmes.

At House of Travel Calder & Lawson, we offer a diverse array of services tailored to meet every travel need. Our retail team are dedicated to crafting unforgettable holiday experiences, while our Orbit division excels in managing the intricate demands of corporate travel for our business clients. Additionally, our Groups & Conferencing team brings extensive expertise to organise group travel, whether its for school, sports associations, clubs, or corporate conferences and meetings.

And lastly, our Marathon Tours division, provides runners and walkers with the unique opportunity to secure guaranteed entries into some of the world’s most prestigious marathons and running events.

Our passionate team is here to turn your travel dreams into reality. Reach out today and let’s embark on your next adventure together



Meet the team

I just love travel but most of all, I love to share my knowledge of travel. My expertise would be South America and Europe where I worked as a tour director - visiting the same European cities time and time again.
I just love travel but most of all, I love to share my knowledge of travel. My expertise would be South America and Europe where I worked as a tour director - visiting the same European cities time and time again.
Having a love of travel, I completed a Bachelor of International Tourism Management in 2013. After a 6 month stint working at Walt Disney World in Florida I returned to NZ and started my career in the travel industry.
Having a love of travel, I completed a Bachelor of International Tourism Management in 2013. After a 6 month stint working at Walt Disney World in Florida I returned to NZ and started my career in the travel industry.
I have been in and out of the industry since the 80's I have lived in Australia, Canada, Italy and of course NZ. I have travelled to some great places but there is still a huge number of countries on my wish list.
I have been in and out of the industry since the 80's I have lived in Australia, Canada, Italy and of course NZ. I have travelled to some great places but there is still a huge number of countries on my wish list.
My favourite thing about this job being able to explore and research lots of cool destinations daily and creating some cool itineraries is really exciting. I love hearing all about the trip and my client’s experiences when they get home but it’s certainly making my book-it “list” turn into a novel.
My favourite thing about this job being able to explore and research lots of cool destinations daily and creating some cool itineraries is really exciting. I love hearing all about the trip and my client’s experiences when they get home but it’s certainly making my book-it “list” turn into a novel.
Travel has always been a joy for me, I love exploring new places, trying new foods, meeting interesting people and stepping outside of my own bubble.
Travel has always been a joy for me, I love exploring new places, trying new foods, meeting interesting people and stepping outside of my own bubble.
I love creating memorable experiences and take pride in what I do. My love for travel started when I was a child as I was lucky enough to travel to Europe on a regular basis due to having European parents.
I love creating memorable experiences and take pride in what I do. My love for travel started when I was a child as I was lucky enough to travel to Europe on a regular basis due to having European parents.
After completing studies based in the Hotel industry, I departed our fair shores to see the world and worked in Europe as a Nanny in Scotland, Chef in Greece, Barmaid in London, Hotel receptionist in London, Farmhand in Scottish Highlands, and Tour guide all over Europe.
After completing studies based in the Hotel industry, I departed our fair shores to see the world and worked in Europe as a Nanny in Scotland, Chef in Greece, Barmaid in London, Hotel receptionist in London, Farmhand in Scottish Highlands, and Tour guide all over Europe.
Having been in the industry for over 10 years - I live and breath travel. Share your ideas with me and together we can make your dream holiday become a reality.
Having been in the industry for over 10 years - I live and breath travel. Share your ideas with me and together we can make your dream holiday become a reality.
While I'm now in a part-time support role for our incredible team of Travel Specialists, I have been part of the Calder & Lawson family since 2011. I've worked across all areas of the business, including as a Travel Specialist from 2018-2021.
While I'm now in a part-time support role for our incredible team of Travel Specialists, I have been part of the Calder & Lawson family since 2011. I've worked across all areas of the business, including as a Travel Specialist from 2018-2021.

What our customers have to say

  • I have purchased and planned my travels through travel agents at house of travel twice now. Both times they have been able to provide me with all the information I needed plus some. They make the important things stress free, like travel insurance, transport etc. And they ensure that you get the best possible deals and I can tell they truly just want the best trip for you.
  • She was patient and kind enough to listen to what I was thinking important for this trip, which I truly appreciate.
    Fumiko
  • She always replied to emails within a few hours and goes above an beyond.
    Daniela
  • Very speedy service and super helpful and efficient!
    Theresa
  • Kelsey was exceedingly patient with me and my indecisiveness and extremely efficient in putting a package together for me. She was quick to answer and investigate any queries I had. I never felt any pressure to go ahead with it which I really appreciated!
    Olive
  • Friendly, helpful, prompt and good communication.
    Margaret
  • I found Kelsey to be very nice and nothing was a problem to her, she is lovely to deal with.
    Gayle
  • What can I say other than thank you for helping get my boy over to the states, you made the whole process stress free for us especially my mother. We wish you all the best for your future, I know if I end up going to North Carolina, I will be giving you a buzz to help get it sorted!! Thank you so much!!!!
    Richard
  • Very short notice trip, nothing was an issue and Erin is always accommodating!
    Brett
  • Erin's was efficient and prompt with organising my trip to London, professional manner, kind and respectful towards me. I highly recommend Erin Phillips as top travel agent of Calder & Lawson House of Travel
    Claire
  • Very available. Great communication. Nothing was a problem for her. Prompt and so supportive and helpful!
    Veronica
  • Prompt information and messaging. Melissa did a great job!!
    Margaret
  • We changed things a couple of times so we got the right holiday, and Melissa was so accommodating with what we wanted.
    Jacqueline
  • Melissa was exceptionally helpful, very professional and always seemed to be able to find prices less than all the other travel experts had been quoting us. This was an amazing service she provided; Melissa's counsel, travel experience and guidance was extremely helpful. Very impressive!!!
    Theodorus
  • We're looking at a tailored trip and we are quite experienced travellers - Rachel listens and accommodates this, so it feels like a partnership and she's "responsive".
    Kaye
  • Rachel is always friendly and efficient. She treats me like she's known me for years and I love her attention to detail!
    Merrilyn
  • Rachel Molloy has great attention to detail, always add top tips and a very fast turnaround on her emails. Always love working with her!
    Kimberley
  • Rachael was fabulous, what I had been agonizing over for weeks she put together in an afternoon! Great advice given on a few things I was unsure of or had not thought of at all!
    Leanne
  • She was extremely prompt with her emails, and nothing was ever an issue! We were very impressed with her service and will recommend her to friends and family.
    Kimberley
  • Rachael is super awesome at finding those sweet deals and making the booking process nice and easy. Made travel stress free! Rachael is definitely the best person to contact for getting my holiday sorted. Super easy to communicate with and came back with lots of info all the different options!
    Matthew
  • We found Kelsey very friendly and prepared to meet the challenges that we came across in planning our trip!
    David
  • Kelsey is amazing. She is very responsive to emails, and very quick at looking into questions/requests for us! She is also very informative, by keeping us constantly up to date with what's going on even if there's nothing to update! She goes out of her way to find details for you and is great at offering suggestions if there's something that doesn't work or needs changing. I highly recommend Kelsey to anyone looking at booking an escape.
    Matthew
  • Kelsey was extremely helpful, she was fast at responding and she was very friendly and caring. I would recommend Kelsey.
    Sophia
  • Service from Kelsey Mackay was excellent, fast reply and super helpful. Lots of useful information to help with my decision. Thank you to Kelsey for all the help she has given. I will definitely be contacting her for any further travel. great experience. She was more helpful than other travel centers I have used in the past.
    Lindsey
  • Having dealt with other travel agencies in the past, Kelsey was great to deal with. Very clear and prompt communication, she understood 100% the holiday we were wanting to book. All my dealings with Kelsey were professional and timely in coming back to me with answers for EVERY question I had. I would highly recommend Kelsey Tills’ to anyone wanting a hassle free experience when booking travel. I look forward to booking another holiday with Kelsey.
    Mathew

News and events

  • CLI Top 10 Badge 2024

    A GREAT BIG THANK YOU - #1 FOR CUSTOMER EXPERIENCE

    We don’t like to brag, but we’re super proud to have been recognised as New Zealand’s number 1 brand for customer experience in Kantar’s Customer Leadership Index survey. This recognition means the world to us because they reflect our dedication to our customers, our customer first approach and enriching lives through travel.
  • Disney Adventure Park Suzanne Andrews

    Disneyland's 70th Anniversary Celebration

    Disneyland is gearing up to celebrate its 70th anniversary next year. Kicking off on May 16, 2025, celebrations at the "Happiest Place on Earth" will run through the summer of 2026. The festivities will include special décor, food and beverages, limited-time entertainment, and more.
  • IMG 0485 Melissa Wallace Italy

    Italy bans Airbnb self-check-ins

    Travellers to Italy will have an extra step now as Airbnb rentals will no longer use lockboxes for self-check-in, following a new law aimed at enhancing security and preventing terrorism. Guests must now coordinate directly with their hosts for check-in.

Our travel stories

Camino de Santiago

There is one other passenger remaining in the arrivals lounge. Pierre is a quintessential Swiss man, polite, charming and like me, missing his luggage. We are both planning on starting the Camino de Santiago in the morning, the pilgrimage over the Pyrenees into Spain and across the country to Santiago de Compostela. There are multiple Camino routes leading to Santiago but the one we are about to begin is the Camino Frances, also called the French Way, which is 780km with an optional 90km to Finisterre on the coast where you plunge into the ocean to cleanse your soul. 

Postcard from Europe

I spent 5 years in Europe working as a Tour Leader for various companies.

Postcard from Sub Antarctic

In January 2024 I embarked on a 14-night expedition cruise aboard Ponant's La Soleal in the Southern Ocean. Departing from Dunedin, New Zealand, our itinerary included The Snares, Enderby Island, Macquarie Island, Campbell Island, and Antipodes.

Postcard from Latin America

I was sent to Latin America for work to do a quality control, product development and ad-hoc tour leading.

Postcard from Puerto Rico

It's times like these I was so thankful to be visiting a foreign country with friends and just rolling with the punches because now it makes a great story about the time we got lost in the forest! 

Postcard from Key Largo

A few of us who were in the Disney College Program and working at the same place in the parks decided to travel down to the Florida Keys

Store awards