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I have purchased and planned my travels through travel agents at house of travel twice now. Both times they have been able to provide me with all the information I needed plus some. They make the important things stress free, like travel insurance, transport etc. And they ensure that you get the best possible deals and I can tell they truly just want the best trip for you.
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She was patient and kind enough to listen to what I was thinking important for this trip, which I truly appreciate.
Fumiko
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She always replied to emails within a few hours and goes above an beyond.
Daniela
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Very speedy service and super helpful and efficient!
Theresa
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Kelsey was exceedingly patient with me and my indecisiveness and extremely efficient in putting a package together for me. She was quick to answer and investigate any queries I had. I never felt any pressure to go ahead with it which I really appreciated!
Olive
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Friendly, helpful, prompt and good communication.
Margaret
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I found Kelsey to be very nice and nothing was a problem to her, she is lovely to deal with.
Gayle
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What can I say other than thank you for helping get my boy over to the states, you made the whole process stress free for us especially my mother. We wish you all the best for your future, I know if I end up going to North Carolina, I will be giving you a buzz to help get it sorted!! Thank you so much!!!!
Richard
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Very short notice trip, nothing was an issue and Erin is always accommodating!
Brett
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Erin's was efficient and prompt with organising my trip to London, professional manner, kind and respectful towards me. I highly recommend Erin Phillips as top travel agent of Calder & Lawson House of Travel
Claire
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Very available. Great communication. Nothing was a problem for her. Prompt and so supportive and helpful!
Veronica
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Prompt information and messaging. Melissa did a great job!!
Margaret
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We changed things a couple of times so we got the right holiday, and Melissa was so accommodating with what we wanted.
Jacqueline
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Melissa was exceptionally helpful, very professional and always seemed to be able to find prices less than all the other travel experts had been quoting us. This was an amazing service she provided; Melissa's counsel, travel experience and guidance was extremely helpful. Very impressive!!!
Theodorus
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We're looking at a tailored trip and we are quite experienced travellers - Rachel listens and accommodates this, so it feels like a partnership and she's "responsive".
Kaye
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Rachel is always friendly and efficient. She treats me like she's known me for years and I love her attention to detail!
Merrilyn
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Rachel Molloy has great attention to detail, always add top tips and a very fast turnaround on her emails. Always love working with her!
Kimberley
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Rachael was fabulous, what I had been agonizing over for weeks she put together in an afternoon! Great advice given on a few things I was unsure of or had not thought of at all!
Leanne
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She was extremely prompt with her emails, and nothing was ever an issue! We were very impressed with her service and will recommend her to friends and family.
Kimberley
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Rachael is super awesome at finding those sweet deals and making the booking process nice and easy. Made travel stress free! Rachael is definitely the best person to contact for getting my holiday sorted. Super easy to communicate with and came back with lots of info all the different options!
Matthew
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We found Kelsey very friendly and prepared to meet the challenges that we came across in planning our trip!
David
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Kelsey is amazing. She is very responsive to emails, and very quick at looking into questions/requests for us! She is also very informative, by keeping us constantly up to date with what's going on even if there's nothing to update! She goes out of her way to find details for you and is great at offering suggestions if there's something that doesn't work or needs changing. I highly recommend Kelsey to anyone looking at booking an escape.
Matthew
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Kelsey was extremely helpful, she was fast at responding and she was very friendly and caring. I would recommend Kelsey.
Sophia
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Service from Kelsey Mackay was excellent, fast reply and super helpful. Lots of useful information to help with my decision. Thank you to Kelsey for all the help she has given. I will definitely be contacting her for any further travel. great experience. She was more helpful than other travel centers I have used in the past.
Lindsey
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Having dealt with other travel agencies in the past, Kelsey was great to deal with. Very clear and prompt communication, she understood 100% the holiday we were wanting to book. All my dealings with Kelsey were professional and timely in coming back to me with answers for EVERY question I had. I would highly recommend Kelsey Tills’ to anyone wanting a hassle free experience when booking travel. I look forward to booking another holiday with Kelsey.
Mathew