HOT New Plymouth Team 3

House of Travel New Plymouth

Let’s connect

150 Devon Street East
New Plymouth
Taranaki / Manawatu
4310
Monday
9:00am - 5:00pm
Tuesday
9:00am - 5:00pm
Wednesday
9:00am - 5:00pm
Thursday
9:00am - 5:00pm
Friday
9:00am - 5:00pm
Saturday
Closed
Sunday
Closed

Please note our store will be closed Saturday 22 June.


Welcome to House of Travel New Plymouth


At House of Travel New Plymouth we are a team of passionate travellers. We complement each other in our knowledge of different destinations and the places we have travelled.

Our fun filled, friendly staff endeavour to make each journey an experience that will last long after the journey has been completed.

The most important ingredient for a successful holiday is planning. We help you find the best options in any location. From sourcing affordable airfares, researching the best accommodation, help you choose the best cruise for you or recommending the best guided holiday. We have the understanding to help you with all of your holiday needs.

Our mission is to capture your dream, plan your journey and help you experience the world in an authentic and exciting way.

The only thing more exciting than planning our holidays is planning yours.

Tracey Edgecombe

Owner Operator


Meet the team

I can’t wait to be your first point of contact to begin planning your dream holiday! Whether you are looking for a relaxing island getaway, a trip to the theme parks in the States or a tour through Europe, I can’t wait to use my knowledge and experiences I have gathered over my own travels to help create your trip of a lifetime with lasting memories you will look back on until you are ready to start looking at your next journey!
I can’t wait to be your first point of contact to begin planning your dream holiday! Whether you are looking for a relaxing island getaway, a trip to the theme parks in the States or a tour through Europe, I can’t wait to use my knowledge and experiences I have gathered over my own travels to help create your trip of a lifetime with lasting memories you will look back on until you are ready to start looking at your next journey!
Discovering the world and all it has to offer has always held a place dear to my heart, and I am devoted to helping you uncover the wonders of your next destination! Through actively listening to your travel goals, I will work hard to create the trip of your dreams; Whether it be a romantic getaway, a family holiday or a world-wide adventure.
Discovering the world and all it has to offer has always held a place dear to my heart, and I am devoted to helping you uncover the wonders of your next destination! Through actively listening to your travel goals, I will work hard to create the trip of your dreams; Whether it be a romantic getaway, a family holiday or a world-wide adventure.

Sindy Jones

Senior Travel Professional
I've been on overland truck trips for month on end, long extended self-drive adventures, ocean cruises and riverboats, coach tours, small group guided journeys and done independent travel, visiting 60 countries in 6 continents along the way. I'm always looking forward to my next adventure and love helping clients get the most from theirs.
I've been on overland truck trips for month on end, long extended self-drive adventures, ocean cruises and riverboats, coach tours, small group guided journeys and done independent travel, visiting 60 countries in 6 continents along the way. I'm always looking forward to my next adventure and love helping clients get the most from theirs.

Janine Taylor

Senior Travel Professional
I have a passion for travel and have visited a range countries. I would love to share my experiences with you and help you plan your trip of a lifetime.
I have a passion for travel and have visited a range countries. I would love to share my experiences with you and help you plan your trip of a lifetime.
I have been travelling since I was 6 months old so it's certainly in my blood. As you can imagine I am incredibly excited to be working in such a fascinating industry. I can't wait to start helping you realise your travel dreams
I have been travelling since I was 6 months old so it's certainly in my blood. As you can imagine I am incredibly excited to be working in such a fascinating industry. I can't wait to start helping you realise your travel dreams
I love anything travel related and how it brings excitement and adventure to life. My travel career started fresh out of school as a Flight attendant with Qantas, and then later with Air New Zealand. These opportunities gave me a lot of experience in the world of traveling and navigating around vibrant cities. I’m motivated and passionate in helping you create the most memorable holiday and committed to making the process seamless so you can enjoy the fun part!
I love anything travel related and how it brings excitement and adventure to life. My travel career started fresh out of school as a Flight attendant with Qantas, and then later with Air New Zealand. These opportunities gave me a lot of experience in the world of traveling and navigating around vibrant cities. I’m motivated and passionate in helping you create the most memorable holiday and committed to making the process seamless so you can enjoy the fun part!

Tracey Edgecombe

Team Cheerleader / Owner Operator
I liken planning a holiday to baking a cake. It takes several well measured and thought out ingredients for a great result. I have been lucky to have travelled extensively myself and being a travel consultant for more than 20 years, I use these 'ingredients' - experience and expertise - to draw on to help create amazing holidays and lifelong memories.
I liken planning a holiday to baking a cake. It takes several well measured and thought out ingredients for a great result. I have been lucky to have travelled extensively myself and being a travel consultant for more than 20 years, I use these 'ingredients' - experience and expertise - to draw on to help create amazing holidays and lifelong memories.

What our customers have to say

  • Great staff- Friendly, helpful, knowledgeable. House of Travel is my go-to agent for all my trips.
    Heidi
  • Top customer service and staff were an absolute pleasure to deal with. Definitely recommend
  • The team at HOT New Plymouth has always provided me with fantastic service, great advice and wonderful assistance with all our travel enquires.
    Racheal
  • Thanks again for your expertise and support. Couldn't have done it without you.
    Kim
  • We have booked with Tracey before and we would highly recommend her to all our friends and fellow travelers. Tracey recommended where to book our stays in Hong Kong before and Japan after our cruise. It really helped with her knowledge of the area. For our cruise, it ticked all our boxes and we cannot wait for March.
    Wendy
  • We had a tight deadline and Tracey had put a great plan in place. At the last minute we had to completely change direction. She executed this expertly, ticking every box we had asked for in her usual ’can-do’ manner, and finished with an hour to spare. Couldn’t be happier! We have a proven track record with Tracey. In 2019, she helped us to plan a complicated 11 week trip and was on hand when we had to navigate the last two weeks having had our credit cards stolen. Her professional, creative and timely service came to the fore again in this time of need where we had to change plans at short notice.
    Chris

News and events

  • CLI Top 10 Badge 2024

    A GREAT BIG THANK YOU - #1 FOR CUSTOMER EXPERIENCE

    We don’t like to brag, but we’re super proud to have been recognised as New Zealand’s number 1 brand for customer experience in Kantar’s Customer Leadership Index survey. This recognition means the world to us because they reflect our dedication to our customers, our customer first approach and enriching lives through travel.
  • Future Of Travel

    What does the future of air travel look like?

    The future of travel could be closer than we think. Alaska Airlines certainly thinks so. Alaska Airlines has announced a new investment in aircraft company JetZero. JetZero is currently working towards designing and manufacturing a super-wide aircraft known as a "blended wing body," where efficiency increases as well as cabin experience.
  • Disney New Ships

    Disney announces cruise line expansion - 4 new ships!

    By 2031, Disney is aiming to have a fleet size of 13. Spreading the magic of Disney to everyone, in every corner of the world. The names of these ships are still in development but we know we can expect some magical moments to be made onboard these exciting new Disney Cruise Line ships.
  • First Class In Business

    First class for the price of business class?

    Imagine getting the first class treatment for a business class ticket price! Well now it's possible! Qatar Airways already luxurious business class suite is going to be vamped up with even more perks. The top rated business class in the world will be receiving upgrades like Caviar, 4K OLED screens, AI Digital Human cabin crew members and a whole lot more!
  • Porsche

    Ever wondered what it's like to race on an F1 track?

    Hunter Valley, AUS is welcoming a new resort which includes a fully functional F1 track. The F1 track is designed by the Tilke Group, the main Formula 1 track designers internationally. The resort will be called Black Rock Motor Resort and it will include Go-karting, racer training, a cafe, accommodation and a function centre.
  • Cruise Destiny

    Disney reveal the name of their newest Disney ship!

    Disney has revealed their newest cruise ship name and it will shock you. The Disney Destiny will prolong the legacy and history of the Disney Cruise Line. The Disney Destiny was inspired by every character and every great Disney story. The ship will immerse passengers in the Disney greats of The Lion King, Hercules, and One Hundred and One Dalmations.
  • Qatar

    Qatar's new in-flight AI assistant

    Technology is allowing for AI to be incorporated into many aspects of everyday life. In-flight assistance is no different. Qatar's AI assistant Sama, meaning Sky is part of Qatar Airway's Qverse and will assist you on your flight and on the ground. Sama helps with 3d renderings of airports for map and guides, help answer questions about baggage, check-in, and more in real time. Giving customer experience and customer service on top of the competition.

Our travel stories

On board the Spirit of Enderby

The Spirit of Enderby is an expedition ship carrying just 50 passengers. Sailing from Honiara the capital of the Solomon Islands we discovered idyllic islands and isolated villages where unique time-honoured traditions are still alive. Life has changed little as visitors from the outside world often only arrive once a year.

Postcard from Bali

When we visited Bali with friends and I was really impressed. There is plenty of options of things to do to keep you busy or just sit and relax at the beach or by the pool.

Cruising on Ocean Insigna

Cruising on Oceania Insigna from Boston to Montreal was so lovely.

Postcard from the Gold Coast

Heading to the Gold Coast for the first time in 14 years for conference was enlightening.

Postcard From Europe

This year I was lucky enough to take my family to Europe.  

Postcards from Italy

We used Naples as a base for the first 2 nights to go off and see other things, but whilst there we saw Castel Nuovo which was very cool – We paid the extra 10 Euros for the guided tour as well which was worth it! It gave us access to more of the castle, including the roof which gave some great views over the city and ocean. 

Postcard from Tangalooma Island

Tangalooma Island - just a short boat trip from Brisbane and what an Island.

Postcard from Sydney

Sydney, Blue Mountains and  Vivid. 


Postcard from the Maldives

The Maldives - I have never seen anywhere so blue. 

Store awards