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+64 4-499-4699
wellington@hot.co.nz
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House of Travel Wellington CBD

Let’s connect

+64 4-499-4699 wellington@hot.co.nz
Contact us for a chat
c/- Regus, Level 6, AON Centre, 1 Willis St
Wellington
Wellington / Wairarapa
6011
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Monday
8:30am - 5:00pm
Tuesday
8:30am - 5:00pm
Wednesday
8:30am - 5:00pm
Thursday
8:30am - 5:00pm
Friday
8:30am - 5:00pm
Saturday
Closed
Sunday
Closed
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Welcome to House of Travel Wellington CBD


Hold on to your hat, let’s get ready to set sail - it’s Cruise Month!


We are so excited to be involved with all things cruising – think River, Ocean, Expedition, Luxury.  We love it all and we know from experience you will too!


With oh so many cruise options available including incredible & exotic destinations, big vs small ships, onboard activities & daily excursions …… when it comes to choosing your cruise the wealth of options & benefits available are exciting yet vast!


While this is obviously GREAT news, we understand that this can be a bit overwhelming too but have no fear ……this is where we shine!


We specialize in tailoring the RIGHT cruise with & for you from the start!


With 2 of the team recently attending the Cruise360 conference in OZ we are right up to speed with trends, new initiatives, sustainability & much more….


Our team has loads of cruising experience & knowledge to share! We know the pros and cons, the tips and tricks & provide expert advice. 


From Groups, Family, Couples, Friends or going Solo the opportunities are endless. 


In fact, did you know that one of the latest travel trends is multi-generational cruising so there is no need to leave anyone at home.  The more the merrier and cruising is the easiest & best way to achieve a dream holiday for all! 😊.


Special interest sailings are a fantastic opportunity to feed your soul. Are you’re a real foodie, art-lover, yoga fiend or golf fan?  Maybe comedy, photography, a Disney Cruise is more your style ……


Did we mention, cruising has you covered!


We challenge you – if you are you one of those who have said “cruising is not for me” then now is the perfect time to jump onboard.  We promise you’ll never look back!

Chat to us now. Let us show you all the ways we can make your next trip away the BEST ever!

 


Petra, Chloe, Fay, Peter, Robyn, Priscilla, Jess, Carol & Ariana
Travel Dream Weavers


Meet the team

Headshot Petra Otte

Petra Otte

Owner Operator
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My clients and colleagues describe me as a passionate people person, who endeavours to get the best out of a traveller's investment. It is important for me to be inclusive of everyone within a travelling party, to hear the voice of each traveller, and ensure everyone's wishes are met.
My clients and colleagues describe me as a passionate people person, who endeavours to get the best out of a traveller's investment. It is important for me to be inclusive of everyone within a travelling party, to hear the voice of each traveller, and ensure everyone's wishes are met.
Headshot Chloe Mckellar

Chloe McKellar

Travelling Foodie
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Customer service has always been drilled into me. I made it through the dark years of COVID in the industry which has led me to know to dig that little bit deeper into my clients' travel plans to create that perfect trip, and ensure we really have the best option for you in terms of comfort, reliability, and service.
Customer service has always been drilled into me. I made it through the dark years of COVID in the industry which has led me to know to dig that little bit deeper into my clients' travel plans to create that perfect trip, and ensure we really have the best option for you in terms of comfort, reliability, and service.
Headshot Fay Atkins

Fay Atkins

Cruise Connoisseur
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With a passion for exploration and a knack for planning unforgettable experiences, I specialise in crafting personalized cruise escapes that cater to every traveller’s desires!
With a passion for exploration and a knack for planning unforgettable experiences, I specialise in crafting personalized cruise escapes that cater to every traveller’s desires!
Headshot Peter Davies

Peter Davies

Travel Consultant
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I’m Peter - A born again travel fanatic who didn't leave New Zealand until the ripe age of 20. For that trip, I went coast to coast in the USA. Taking buses, trains, and planes to traverse the country. Seeing this incredibly vast and diverse place, that felt so different, yet so similar, was unforgettable and left me wanting more.
I’m Peter - A born again travel fanatic who didn't leave New Zealand until the ripe age of 20. For that trip, I went coast to coast in the USA. Taking buses, trains, and planes to traverse the country. Seeing this incredibly vast and diverse place, that felt so different, yet so similar, was unforgettable and left me wanting more.
Headshot Priscilla Kearney

Priscilla Kearney

Travel Consultant
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I love talking travel – to me, part of the fun of the holiday IS the planning, researching and dreaming phase. I’m always honoured to be able to get involved with client’s dream holidays and ticking things off their wish-list! I take pride in my attention to detail and in making sure I deliver the best possible value and experiences for my clients.
I love talking travel – to me, part of the fun of the holiday IS the planning, researching and dreaming phase. I’m always honoured to be able to get involved with client’s dream holidays and ticking things off their wish-list! I take pride in my attention to detail and in making sure I deliver the best possible value and experiences for my clients.
Headshot Robyn Oretsky

Robyn Oretsky

Senior Travel Consultant
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For me, travel has been more than just a series of destinations, it has been a transformative journey that has sculpted my character and contributed to my personal evolution. My travel experiences are not merely about ticking off destinations from a bucket list, but about immersing myself in the heart and soul of each place I’ve visited visit.
For me, travel has been more than just a series of destinations, it has been a transformative journey that has sculpted my character and contributed to my personal evolution. My travel experiences are not merely about ticking off destinations from a bucket list, but about immersing myself in the heart and soul of each place I’ve visited visit.

What our customers have to say

  • I've had the absolute best experience booking a trip to Thailand and India with the help of Chloe from House of Travel. She was extremely professional, prompt to reply and always took the time to investigate all the possible options for us. We had a scare with a delay in Visa processing and 1 week out from our trip provided a plan B to get the visa over the line before we went. We were very stressed at this stage and although the Visa did come through, the professionalism from Chloe and connections to a Visa Specialist to be able to offer a plan B was enormous reassurance - can not speak of her highly enough!
    Jimmey

  • Excellent professional service as always. I would never travel overseas without using Petra at House of Travel. Communications are superb and I know if I had a problem with any travel local or out of the country, it would be dealt with quickly, and solutions provided. Grateful thanks to Petra and her HOT team
    Laurie

  • We couldn't speak highly enough of the fabulous profesional service we recieved from Petra. Petra was "on the button" all the way in a somewhat changing climate, gave us great advice over a number of areas, always willing to look at options and all done with quick but full responses and delivered with such enthusiasm and warmth. We thought we had worked with excellent agents previously ..... Petra is out in front by miles. Needless to say a seamless trip from departure to arrival.
    Russ

  • "Petra Otte. She was efficient and knowledgeable. She remembered our travel preferences from long ago and came up with ideal travel options to meet our needs. The woman is dynamic. Absolutely amazing!"

  • Chloe McKellar exceptional travel agent!!! Never have I ever had a better experience. Absolutely nothing was ever an issue, all questions always answered, superb customer service. Will not hesitate to choose House of Travel for my next big trip!
    Vlada

  • Chloe, Fay, Petra at House of Travel Wellington CBD were absolutely amazing with their enthusiasm, knowledge and assistance on our recent trip through Central Australia. The whole journey was fantastic - the planning, the various tours, ensuring the bits we did solo were listened too up to the part where one of our group had a medical emergency in the outback. These guys got us home speedily working overtime in a very helpful manner - it was never too much trouble. We are all so grateful for all the assistance you gave us because it made the fallout from that event so much easier to deal with. I've worked with Petra for many years, and she has always, always encouraged whatever dreams I have had personally so that I have travelled to so many countries - often alone and my safety and joy has never been in question. Sometimes in a foreign place where I don't speak the language things have turned to custard, but Petra has always been at the end of the phone ready to step in. I really appreciate that. Thank you you guys and long may our relationship continue.
    Kathleen

  • House of Travel Wellington, our consultant Chloe is amazing nothing is too hard, always informative, attention to detail is impeccable and always happy to assist us with any enquiries, bookings & information.
    Tricia

  • Chloe McKellar exceptional travel agent!!! Never have I ever had a better experience. Absolutely nothing was ever an issue, all questions always answered, superb customer service. Will not hesitate to choose House of Travel for my next big trip!
    Vlada

  • I dealt with Chloe and she was amazing. Worked with me to understand what I was after, how I saw my trip going, recommend what might work with the kids. And looked at a number of different options for us. I enjoyed the experience so much I have already passed her details on to my sister!! Thank you Chloe
    Madeleine

  • I had a great experience with House of Travel Wellington CBD. Peter was my agent and was incredibly helpful - I needed to make a lot of changes to my itinerary and nothing was a problem for him. It made the whole process of booking flights and travel insurance so much easier and stress free. I would recommend House of Travel to anyone looking to plan an overseas trip.
    Lily

  • Quick and efficient service by Peter. Great options for the trip and friendly support. Assisted the process effectively and kept us in the loop along the way. Very highly recommended.
    Andrew

  • Peter was very prompt in his response and got us the best deal.
    Kitty

News and events

  • CLI Top 10 Badge 2024

    A GREAT BIG THANK YOU - #1 FOR CUSTOMER EXPERIENCE

    We don’t like to brag, but we’re super proud to have been recognised as New Zealand’s number 1 brand for customer experience in Kantar’s Customer Leadership Index survey. This recognition means the world to us because they reflect our dedication to our customers, our customer first approach and enriching lives through travel.
  • HOT Generic 2

    HOT LEGEND MENTION

    Congratulations to Petra Otte and team! Always keeping up with the pace of change…...
    2 Dec '91 - 1999: House of Travel opens, Dukes Arcade in Wellington
    1999- 2012: Relocated to Plimmer Steps off Lambton Quay, Wellington
    2012 – ‘2021: Relocated to Hunter St, Wellington
    2 Dec ’21: 30 Years to the day: The HOT team goes 100% virtual
    Mid ‘22: HOT Wellington CBD steps into the hybrid world of city, virtual and home office 😊

    "It has been & continues to be both a heap of fun and a privilege to look after the travels of so many Wellingtonians together with my FAB team" - Petra
  • Future Of Travel

    What does the future of air travel look like?

    The future of travel could be closer than we think. Alaska Airlines certainly thinks so. Alaska Airlines has announced a new investment in aircraft company JetZero. JetZero is currently working towards designing and manufacturing a super-wide aircraft known as a "blended wing body," where efficiency increases as well as cabin experience.
  • Disney New Ships

    Disney announces cruise line expansion - 4 new ships!

    By 2031, Disney is aiming to have a fleet size of 13. Spreading the magic of Disney to everyone, in every corner of the world. The names of these ships are still in development but we know we can expect some magical moments to be made onboard these exciting new Disney Cruise Line ships.
  • First Class In Business

    First class for the price of business class?

    Imagine getting the first class treatment for a business class ticket price! Well now it's possible! Qatar Airways already luxurious business class suite is going to be vamped up with even more perks. The top rated business class in the world will be receiving upgrades like Caviar, 4K OLED screens, AI Digital Human cabin crew members and a whole lot more!
  • Porsche

    Ever wondered what it's like to race on an F1 track?

    Hunter Valley, AUS is welcoming a new resort which includes a fully functional F1 track. The F1 track is designed by the Tilke Group, the main Formula 1 track designers internationally. The resort will be called Black Rock Motor Resort and it will include Go-karting, racer training, a cafe, accommodation and a function centre.
  • Cruise Destiny

    Disney reveal the name of their newest Disney ship!

    Disney has revealed their newest cruise ship name and it will shock you. The Disney Destiny will prolong the legacy and history of the Disney Cruise Line. The Disney Destiny was inspired by every character and every great Disney story. The ship will immerse passengers in the Disney greats of The Lion King, Hercules, and One Hundred and One Dalmations.
  • Qatar

    Qatar's new in-flight AI assistant

    Technology is allowing for AI to be incorporated into many aspects of everyday life. In-flight assistance is no different. Qatar's AI assistant Sama, meaning Sky is part of Qatar Airway's Qverse and will assist you on your flight and on the ground. Sama helps with 3d renderings of airports for map and guides, help answer questions about baggage, check-in, and more in real time. Giving customer experience and customer service on top of the competition.

Our travel stories

Postcard from Iceland

Postcard from Iceland

Reykjavik + Akureyri, Iceland. The Blue Lagoon is one of those "dream" places you see online, and it is just as beautiful in person. Relaxing in those warm waters on the other side of the world had such a magical feeling of accomplishment for me - I'd finally made it to Iceland!

Orlando Ellery Hart

Postcard from Orlando

Postcard Orlando Florida. For all the Harry Potter nerds and theme park junkies, Orlando, Florida is the perfect destination! Visiting Hogwarts and Diagon Alley, eating at the Leaky Cauldron and Three Broomsticks, as well as riding Hagrid's motorbike rollercoaster, made all my childhood (and adult) dreams come true!

Postcard From Japan Petra Otte

Postcard from Japan

Petra Otte

Was privileged to have the chance to visit Japan, a country of SO many contrasts...

Postcard from South Africa Chloe McKellar

Postcard from South Africa

Chloe McKellar

I absolutely loved South Africa. Cape Town is a beautiful city, I loved the Bo-Kaap area with the colourful housing and Malay culture influences and taking a side car down the Cape! 

view all stories from House of Travel Wellington CBD

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