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House of Travel Wellington CBD

Let’s connect

Contact us for a chat
c/- Regus, Level 6, AON Centre, 1 Willis St
Wellington
Wellington / Wairarapa
6011
Monday
8:30am - 5:00pm
Tuesday
8:30am - 5:00pm
Wednesday
8:30am - 5:00pm
Thursday
8:30am - 5:00pm
Friday
8:30am - 5:00pm
Saturday
12:00am - 12:00am
Sunday
12:00am - 12:00am

Welcome to House of Travel Wellington CBD


So, you want to get away? …… well, we’re here & ready to make that happen for you!

Our wonderful team is located at the fabulous Regus Service Centre (level 6, AON Centre) rather than our previous street front stores - but don’t worry, we still believe in the power of human connection!  

If you’re keen to chat about your plans and travel dreams, simply email us or give us a call… wellington@hot.co.nz or +64 4-499-4699.   We can arrange an appointment to suit and guarantee you uninterrupted time to discuss your holiday plans with one our experienced globe-trotting travel gurus.

We know that planning a trip these days requires an even greater level of knowledge, experience, and time to ensure the best outcome - and that’s where we excel.

We live & breathe travel. Wherever’s next on your must-visit list, we’ve got a gold mine of ideas, tips, industry know-how and an unbeatable network of travel partners to make your holiday & travel experiences better than you’d ever imagined!

Together - we create the best holidays with and for you!

And… we promise, if a curveball gets thrown your way, we’ll get it sorted for you so you can relax and get on with enjoying your holiday.

Just don’t hesitate - reach out to us soon!  We’d love to hear from you, and we can’t stress enough - it’s never too early to get the ball rolling on your next adventure. 

Petra, Chloe, Kelly-Ann, Fay, Priscilla and Carol
Travel Dream Weavers


🎄Our Christmas Hours:

24th December - 26th December: CLOSED
27th December: 10am - 3pm
28th December: 10am - 3pm
29th December: 10am - 3pm
30th December - 2nd January: CLOSED
3rd January: 10am - 3pm
4th January: 10am - 3pm
5th January: 10am - 3pm
6th January: CLOSED
8th January: Back to usual business hours


Meet the team

My clients and colleagues describe me as a passionate people person, who endeavours to get the best out of a traveller's investment. It is important for me to be inclusive of everyone within a travelling party, to hear the voice of each traveller, and ensure everyone's wishes are met.
My clients and colleagues describe me as a passionate people person, who endeavours to get the best out of a traveller's investment. It is important for me to be inclusive of everyone within a travelling party, to hear the voice of each traveller, and ensure everyone's wishes are met.
Customer service has always been drilled into me. I made it through the dark years of COVID in the industry which has led me to know to dig that little bit deeper into my clients' travel plans to create that perfect trip, and ensure we really have the best option for you in terms of comfort, reliability, and service.
Customer service has always been drilled into me. I made it through the dark years of COVID in the industry which has led me to know to dig that little bit deeper into my clients' travel plans to create that perfect trip, and ensure we really have the best option for you in terms of comfort, reliability, and service.
I'm seen as a great relationship builder who is passionate about people and their travel adventures. I've travelled extensively both on my own and with my two teenage boys. Rarely go to any place twice as there's too much of the world to see.
I'm seen as a great relationship builder who is passionate about people and their travel adventures. I've travelled extensively both on my own and with my two teenage boys. Rarely go to any place twice as there's too much of the world to see.
I’m so excited to be back working with Petra after a long, long time! As a client and a workmate of HOT Wellington CBD, I love the care, attention and excitement that the House of Travel team inspires.
I’m so excited to be back working with Petra after a long, long time! As a client and a workmate of HOT Wellington CBD, I love the care, attention and excitement that the House of Travel team inspires.

Fay Atkins Send email to Fay Atkins

Senior Travel Consultant
A lifelong traveller, I took my first flight at just a few months old and spent my childhood holidays making travel scrapbooks and diaries of family adventures.
A lifelong traveller, I took my first flight at just a few months old and spent my childhood holidays making travel scrapbooks and diaries of family adventures.

What our customers have to say

  • One word AMAZING!! Kelly Ann is responsive and works through the changed that inevitably come with travel bookings with patience and attention to detail. Last year Kelly Ann booked a trip for me to Bali and Europe. She found me some great deals and made some terrific suggestions for options that the kids could have on their trip. Im booking through Kelly Ann again this year and wouldn't hesitate to recommend her.
    Megan
  • I've had the absolute best experience booking a trip to Thailand and India with the help of Chloe from House of Travel. She was extremely professional, prompt to reply and always took the time to investigate all the possible options for us. We had a scare with a delay in Visa processing and 1 week out from our trip provided a plan B to get the visa over the line before we went. We were very stressed at this stage and although the Visa did come through, the professionalism from Chloe and connections to a Visa Specialist to be able to offer a plan B was enormous reassurance - can not speak of her highly enough!
    Jimmey
  • Excellent professional service as always. I would never travel overseas without using Petra at House of Travel. Communications are superb and I know if I had a problem with any travel local or out of the country, it would be dealt with quickly, and solutions provided. Grateful thanks to Petra and her HOT team
    Laurie
  • We couldn't speak highly enough of the fabulous profesional service we recieved from Petra. Petra was "on the button" all the way in a somewhat changing climate, gave us great advice over a number of areas, always willing to look at options and all done with quick but full responses and delivered with such enthusiasm and warmth. We thought we had worked with excellent agents previously ..... Petra is out in front by miles. Needless to say a seamless trip from departure to arrival.
    Russ
  • "Petra Otte. She was efficient and knowledgeable. She remembered our travel preferences from long ago and came up with ideal travel options to meet our needs. The woman is dynamic. Absolutely amazing!"

News and events

  • HOT Generic 2

    HOT LEGEND MENTION

    Congratulations to Petra Otte and team! Always keeping up with the pace of change…...
    2 Dec '91 - 1999: House of Travel opens, Dukes Arcade in Wellington
    1999- 2012: Relocated to Plimmer Steps off Lambton Quay, Wellington
    2012 – ‘2021: Relocated to Hunter St, Wellington
    2 Dec ’21: 30 Years to the day: The HOT team goes 100% virtual
    Mid ‘22: HOT Wellington CBD steps into the hybrid world of city, virtual and home office 😊

    "It has been & continues to be both a heap of fun and a privilege to look after the travels of so many Wellingtonians together with my FAB team" - Petra
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    Dreaming of classic American road trips through the canyons of Los Angeles? Well, we are bringing back 2019 USA airfare prices with a new direct route to LA from $999pp return plus more great USA airfares and deals on sale, allowing Kiwis to fulfil their American dreams without breaking the bank.
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  • Matt Palmer M7EnqaUt6Yg Unsplash

    BOEING 787 LANDS IN ANTARCTICA

    The world's first Boeing 787 Dreamliner successfully skated on the 3000 metre ice runway in Troll, Antarctica. This ice-breaking moment carried 45 scientist and researchers from the Norwegian Polar Institute. The runway only operates between October and March, just before it sees it's last day of daylight for nearly 6 months. Despite this incredible feat, commercial flights show no indication of being in the talks.
  • Clem Onojeghuo 7uwbhGSH5Fg Unsplash

    ROLLER-COASTERS OR WATERSLIDES? WHY NOT BOTH?

    Norwegian Cruise Line is introducing a brand new, innovative hybrid rollercoaster and waterslide. The idea to be a worlds 'first oi the new Norwegian Aqua, aiming to set sail in 2025, the experience also includes a three-level go-kart track to make sure it fits into multiple tick-lists for their cruisers.
  • Douglas Bagg C62zcIG6cq0 Unsplash 1

    ENGINE ISSUES CAUSE 2 YEAR DELAYS FOR AIR NEW ZEALAND

    In July this year, engine manufacturer Pratt and Whitney announced that 700 planes across the globe need to be inspected. Air New Zealand has 17 Airbus A320 and A321 NEO's which fly to Australia, Pacific Islands and other domestic routes need to be inspected. Chief executive Greg Foran said most customers are still likely to fly on the same day however, some international flights will move a day either side of their original booking date. A refund will be available to the 150,000 affected passengers if their changed service doesn't suit there itineraries. This will see the pause to direct flights from Auckland to Hobart and Seoul from April 2024.
  • 1_1

    P&O TO INTRODUCE STARLINK CONNECTIONS

    From snapping your friends or uploading your cruise experiences on Instagram and Facebook, internet connection is a necessity. As more and more people choose to cruise around the world, demand for faster Wi-Fi is a must. P&O have a solution. P&O are introducing Starlink across all fleets, with Pacific Adventure and Pacific Encounter already offering the improved internet. Pacific Explorer is expected to to feature this later in the month. Starlink, the satellite internet project by SpaceX. Deploying a constellation of satellites to provide high-speed internet globally, especially in remote and underserved areas like the middle of the Pacific Ocean.
  • Joel Jasmin Forestbird P8b0bg W_YA Unsplash

    EXCITING INNOVATIONS TO THE WAY WE TRAVEL

    With the world reopening and travel is becoming more attractive than ever. Innovations are set in place to make the travelling experience so much better. Imagine not having to talk to anyone, show your passport to anyone, just a streamlined experience. Facial recognition systems, AI integration, robotic logistics, all to create a smooth and streamlined experience. We are also seeing hints of potential supersonic travel being re-introduced since Concorde's failure in the early 2000s. These exciting innovations are a matter of when, rather than if. Changi International Airport is taking these innovations and aiming to implement them in early 2024. Can we see the same for Auckland Airport? Definitely.
  • Lukas Souza POh_pfczREQ Unsplash 1

    DELTA TOUCHES DOWN IN AUCKLAND FOR THE FIRST TIME

    Delta Airlines, one of the biggest American airline brands touches down for the first time in history in Auckland on the 30th October as the airlines introduced a new direct flight from Los Angeles to Auckland. The service will be all-year round with daily flights during summer, then reduing to a 3 flights per week schedule during the winter period (April to October) Delta will be using one of their Airbus A350-900, seating 339 passengers on the 13-hour journey across the pacific ocean.
  • Lukas Souza POh_pfczREQ Unsplash 3

    QANTAS ALLOWS "NEIGHBOUR FREE" UPGRADE FROM NEW ZEALAND

    The Australian airline is now trialing a new feature which allows passengers flying on trans-Tasman flights alongside flights to the US and Singapore to purchase an empty seat next to them. The trial period is undisclosed, however, following an evaluation of the trial, more international routes may see this option become available. The way it works: Passenger's on eligible flights will receive a notification 2 days before departure offering this upgrade to "reserve" the seat next to them. As it's not guaranteed, if the seat is sold after "reserving," the passenger is refunded.
  • Lukas Souza POh_pfczREQ Unsplash 2

    SINGAPORE'S NEWLY RENOVATED CYCLE PATH

    Planning a trip to Singapore? The newly renovated cycle path is a must-see. It's called the Singapore-Kranji railway and now you can enjoy a bike ride through Singapore on one of the countries most historic features which debuted 120 years ago. The final train journey operated in 2011 and it was then closed until it was revitalised into a bike path for locals and tourists to soak up the unique history of Singapore. The route passes through Singapore's beautiful wildlife to the urban infrastructure.

Our travel stories

Postcard from Iceland

Reykjavik + Akureyri, Iceland. The Blue Lagoon is one of those "dream" places you see online, and it is just as beautiful in person. Relaxing in those warm waters on the other side of the world had such a magical feeling of accomplishment for me - I'd finally made it to Iceland!

Postcard from Orlando

Postcard Orlando Florida. For all the Harry Potter nerds and theme park junkies, Orlando, Florida is the perfect destination! Visiting Hogwarts and Diagon Alley, eating at the Leaky Cauldron and Three Broomsticks, as well as riding Hagrid's motorbike rollercoaster, made all my childhood (and adult) dreams come true!

Postcard from Japan

Was privileged to have the chance to visit Japan, a country of SO many contrasts...

Our HOT Deals

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    WORLDWIDE DEALS ON SALE - LIMITED TIME ONLY

    Black Friday just got hotter! With 2024 travel in hot demand and selling fast, now's a great time to lock in your travel plans with a great value deal. And with our 18 month interest free offer, what’s not to love!
    Find out more
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    RHYTHM & ALPS

    New Years Eve
    Trips for 18-35s packed with awesome activities and immersive experiences, Contiki are all about having fun and making friends from all over the world
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  • Europe

    Europe by Rail

    SAVE $650 per couple on all rail holidays to Italy, Switzerland or Scotland inclusive of 7 nights or more!
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  • Australia

    SEEK DIFFERENT in the NORTHERN TERRITORY.

    Embark on a captivating journey to the Northern Territory, where the landscapes are as diverse as the experiences that await. Discover the ancient wonders of Uluru and Kata Tjuta, where the ochre hues of the desert create a mesmerizing canvas at sunrise and sunset.
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