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House of Travel Wellington CBD

Let’s connect

Contact us for a chat
c/- Regus, Level 6, AON Centre, 1 Willis St
Wellington
Wellington / Wairarapa
6011
Monday
8:30am - 5:00pm
Tuesday
8:30am - 5:00pm
Wednesday
8:30am - 5:00pm
Thursday
8:30am - 5:00pm
Friday
8:30am - 5:00pm
Saturday
12:00am - 12:00am
Sunday
12:00am - 12:00am

Welcome to House of Travel Wellington CBD


So, you want to get away? …… well, we’re here & ready to make that happen for you!

Our wonderful team is located at the fabulous Regus Service Centre (level 6, AON Centre) rather than our previous street front stores - but don’t worry, we still believe in the power of human connection!  

If you’re keen to chat about your plans and travel dreams, simply email us or give us a call… wellington@hot.co.nz or +64 4-499-4699.   We can arrange an appointment to suit and guarantee you uninterrupted time to discuss your holiday plans with one our experienced globe-trotting travel gurus.

We know that planning a trip these days requires an even greater level of knowledge, experience, and time to ensure the best outcome - and that’s where we excel.

We live & breathe travel. Wherever’s next on your must-visit list, we’ve got a gold mine of ideas, tips, industry know-how and an unbeatable network of travel partners to make your holiday & travel experiences better than you’d ever imagined!

Together - we create the best holidays with and for you!

And… we promise, if a curveball gets thrown your way, we’ll get it sorted for you so you can relax and get on with enjoying your holiday.

Just don’t hesitate - reach out to us soon!  We’d love to hear from you, and we can’t stress enough - it’s never too early to get the ball rolling on your next adventure. 

Petra, Chloe, Kelly-Ann, Fay, Priscilla and Carol
Travel Dream Weavers


Meet the team

My clients and colleagues describe me as a passionate people person, who endeavours to get the best out of a traveller's investment. It is important for me to be inclusive of everyone within a travelling party, to hear the voice of each traveller, and ensure everyone's wishes are met.
My clients and colleagues describe me as a passionate people person, who endeavours to get the best out of a traveller's investment. It is important for me to be inclusive of everyone within a travelling party, to hear the voice of each traveller, and ensure everyone's wishes are met.
Customer service has always been drilled into me. I made it through the dark years of COVID in the industry which has led me to know to dig that little bit deeper into my clients' travel plans to create that perfect trip, and ensure we really have the best option for you in terms of comfort, reliability, and service.
Customer service has always been drilled into me. I made it through the dark years of COVID in the industry which has led me to know to dig that little bit deeper into my clients' travel plans to create that perfect trip, and ensure we really have the best option for you in terms of comfort, reliability, and service.
I'm seen as a great relationship builder who is passionate about people and their travel adventures. I've travelled extensively both on my own and with my two teenage boys. Rarely go to any place twice as there's too much of the world to see.
I'm seen as a great relationship builder who is passionate about people and their travel adventures. I've travelled extensively both on my own and with my two teenage boys. Rarely go to any place twice as there's too much of the world to see.
I’m so excited to be back working with Petra after a long, long time! As a client and a workmate of HOT Wellington CBD, I love the care, attention and excitement that the House of Travel team inspires.
I’m so excited to be back working with Petra after a long, long time! As a client and a workmate of HOT Wellington CBD, I love the care, attention and excitement that the House of Travel team inspires.

Fay Atkins Send email to Fay Atkins

Senior Travel Consultant
A lifelong traveller, I took my first flight at just a few months old and spent my childhood holidays making travel scrapbooks and diaries of family adventures.
A lifelong traveller, I took my first flight at just a few months old and spent my childhood holidays making travel scrapbooks and diaries of family adventures.
I love talking travel – to me, part of the fun of the holiday IS the planning, researching and dreaming phase. I’m always honoured to be able to get involved with client’s dream holidays and ticking things off their wish-list! I take pride in my attention to detail and in making sure I deliver the best possible value and experiences for my clients.
I love talking travel – to me, part of the fun of the holiday IS the planning, researching and dreaming phase. I’m always honoured to be able to get involved with client’s dream holidays and ticking things off their wish-list! I take pride in my attention to detail and in making sure I deliver the best possible value and experiences for my clients.

What our customers have to say

  • One word AMAZING!! Kelly Ann is responsive and works through the changed that inevitably come with travel bookings with patience and attention to detail. Last year Kelly Ann booked a trip for me to Bali and Europe. She found me some great deals and made some terrific suggestions for options that the kids could have on their trip. Im booking through Kelly Ann again this year and wouldn't hesitate to recommend her.
    Megan
  • I've had the absolute best experience booking a trip to Thailand and India with the help of Chloe from House of Travel. She was extremely professional, prompt to reply and always took the time to investigate all the possible options for us. We had a scare with a delay in Visa processing and 1 week out from our trip provided a plan B to get the visa over the line before we went. We were very stressed at this stage and although the Visa did come through, the professionalism from Chloe and connections to a Visa Specialist to be able to offer a plan B was enormous reassurance - can not speak of her highly enough!
    Jimmey
  • Excellent professional service as always. I would never travel overseas without using Petra at House of Travel. Communications are superb and I know if I had a problem with any travel local or out of the country, it would be dealt with quickly, and solutions provided. Grateful thanks to Petra and her HOT team
    Laurie
  • We couldn't speak highly enough of the fabulous profesional service we recieved from Petra. Petra was "on the button" all the way in a somewhat changing climate, gave us great advice over a number of areas, always willing to look at options and all done with quick but full responses and delivered with such enthusiasm and warmth. We thought we had worked with excellent agents previously ..... Petra is out in front by miles. Needless to say a seamless trip from departure to arrival.
    Russ
  • "Petra Otte. She was efficient and knowledgeable. She remembered our travel preferences from long ago and came up with ideal travel options to meet our needs. The woman is dynamic. Absolutely amazing!"

News and events

  • HOT Generic 2

    HOT LEGEND MENTION

    Congratulations to Petra Otte and team! Always keeping up with the pace of change…...
    2 Dec '91 - 1999: House of Travel opens, Dukes Arcade in Wellington
    1999- 2012: Relocated to Plimmer Steps off Lambton Quay, Wellington
    2012 – ‘2021: Relocated to Hunter St, Wellington
    2 Dec ’21: 30 Years to the day: The HOT team goes 100% virtual
    Mid ‘22: HOT Wellington CBD steps into the hybrid world of city, virtual and home office 😊

    "It has been & continues to be both a heap of fun and a privilege to look after the travels of so many Wellingtonians together with my FAB team" - Petra
  • Slide 1

    Ever tried airplane karaoke?

    Swifties are taking the world by storm and especially Kiwis. Taylor Swift has finished one of her shows in Melbourne where Kiwis flying back home didn't let the energy dial down just yet. Passengers onboard the 4 hour NZ128 flight back home from Melbourne had one of Taylor's hits "Shake it Off" playing during the flight with the Eras concert goers were singing and standing during the flight.
  • Slide 2

    4 wheels or 2? Here's one of the best destinations to explore using a scooter!

    When you think Italy you probably think Ferrari. Well, we think you should choose... Vespa! Italy is home to one of the most historically beautiful countries and monuments in the world. Flying by in your Ferrari won't let you enjoy the views. Slow down and take it in with a 2-wheeled wonder. The urban streets filled with culture and the Italian countryside, either of which are perfectly suited for the iconic moped and is definitely a must-do on your bucket list.
  • Slide 3

    Kings Cross has a new boutique hotel opened in this iconic location.

    Sydney's iconic Coke sign has a new boutique hotel finally opened. The boutique hotel has lavish rooms with a hint of timeless heritage in a modern twist. The offered luxury is something to see. Hotel Indigo Potts Point is the name and it's taking Sydney by storm as it sits right behind the iconic "Coke sign" in Sydney. The hotel brings past and future together in a boutique and luxurious way.
  • 12 Feb

    New Maldives resort just 15 mins from international airport

    SO/ Maldives is opening a luxury resort in the heart of the islands of Maldives. It’s been the talk of the town as it’s only 15 minutes away from an International airport. The resort lies within the Emboodhoo Lagoon, with access to the Male Velana International Airport via speedboat. This luxury opportunity upholds amazing experience for couples and families looking to unwind and relax in style. The resort has a variety of suites with the classic overwater villa being a key feature.
  • 12 Feb 2

    Boring Museums? Not in Japan!

    One of Japan’s coolest museums recently reopened to public. teamLab’s digital art collective has an array of immersive art installations which operating using cutting-edge technology. International tourists are drawn to teamLab’s art exhibitions and museums for the awe-inspiring and memory making experiences. It’s a definite Must-Do!
  • 12 Feb 3

    Living life on the rails.

    The world’s most famous train has just opened a brand new route. Crossing from Paris to Portofino, the 2 day journey won’t only give you an experience of a lifetime, it will also set you back $8,500 one way. The heritage and prestige onboard the Venice Simplon-Orient-Express has never seen the Ligurian coast in its lifetime. It’s a once-in-a-lifetime experience which should not be overlooked.

Our travel stories

Postcard from Iceland

Reykjavik + Akureyri, Iceland. The Blue Lagoon is one of those "dream" places you see online, and it is just as beautiful in person. Relaxing in those warm waters on the other side of the world had such a magical feeling of accomplishment for me - I'd finally made it to Iceland!

Postcard from Orlando

Postcard Orlando Florida. For all the Harry Potter nerds and theme park junkies, Orlando, Florida is the perfect destination! Visiting Hogwarts and Diagon Alley, eating at the Leaky Cauldron and Three Broomsticks, as well as riding Hagrid's motorbike rollercoaster, made all my childhood (and adult) dreams come true!

Postcard from Japan

Was privileged to have the chance to visit Japan, a country of SO many contrasts...

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