Let’s connect

+64 7-348-4152
rotorua@hot.co.nz
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House of Travel Rotorua

Let’s connect

+64 7-348-4152 rotorua@hot.co.nz
Unit 1 Upstairs, 1285 Fenton Street
Rotorua
Bay of Plenty
3015
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Monday
9:00am - 4:30pm
Tuesday
9:00am - 4:30pm
Wednesday
9:00am - 4:30pm
Thursday
9:00am - 4:30pm
Friday
9:00am - 4:30pm
Saturday
Closed
Sunday
Closed
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Book a video appointment
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Saturdays 9am-1pm operating from House of Travel Papamoa on +64 7-542-9300

Welcome to House of Travel Rotorua


House of Travel Rotorua has been providing fabulous holidays for kiwi travellers for over 21 years. We have a dedicated team of travel specialists who pride themselves on delivering the highest quality service for all of our clients needs, that includes finding the best prices to the hottest holiday destinations.

We are travellers too and love sending you to places we have visited, sharing our knowledge and experience with you. Sometimes it is the little tips we provide you with that can make all the difference to your holiday.

From the moment you step through our door we take care of you. We are 'Dream Weavers' and will turn your travel desires into reality.

House of Travel has won many awards over the years including the “NZ Travel Agency of the Year” and the Rotorua “Supreme Business of the Year".

Pam Turner
Director


Meet the team

Headshot Pam Turner

Pam Turner

Director
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We say the best holidays are created together so I take your ideas and put them together with my 40 years of industry knowledge and design a holiday that is perfect for you.
We say the best holidays are created together so I take your ideas and put them together with my 40 years of industry knowledge and design a holiday that is perfect for you.
Headshot Sarah Martelli

Sarah Martelli

Senior Consultant
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Nothing brings me more joy then hearing of clients travel plans, putting together itineraries and making their travel experience run as smooth as possible from start to finish.
Nothing brings me more joy then hearing of clients travel plans, putting together itineraries and making their travel experience run as smooth as possible from start to finish.
Headshot Toni Rendell

Toni Rendell

Senior Consultant
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Headshot Alyssa Kane

Alyssa Kane

Travel Consultant
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My years of studying and my personal experience of travelling to Australia on family holidays has fuelled my passion for creating unforgettable holidays. I spend my days designing holidays within New Zealand, Australia, the South Pacific and Asia, and I absolutely love arranging cruise holidays.
My years of studying and my personal experience of travelling to Australia on family holidays has fuelled my passion for creating unforgettable holidays. I spend my days designing holidays within New Zealand, Australia, the South Pacific and Asia, and I absolutely love arranging cruise holidays.
Headshot Angelique Anderson

Angelique Anderson

Support Staff
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I have 20 years of travel experience in South Africa where I specialized in Corporate Travel, Groups & Incentive Travel. Winning the ASATA Diners Corporate Consultant South Africa 2013 is one of the biggest highlights of my career.
I have 20 years of travel experience in South Africa where I specialized in Corporate Travel, Groups & Incentive Travel. Winning the ASATA Diners Corporate Consultant South Africa 2013 is one of the biggest highlights of my career.
HOT2023_110 Paige Poihipi Fladkjar

Paige Poihipi-Fladkjar

Travel Consultant
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I booked my first overseas trip with House of Travel so it's a pretty surreal feeling that I get to be a part of the team now. I have a real love for travel from Paragliding in Austria, Train trips through Japan to VIP parties in Las Vegas. I want to bring that same joy that I feel while travelling to as many people that are wanting to get out there and see the world!
I booked my first overseas trip with House of Travel so it's a pretty surreal feeling that I get to be a part of the team now. I have a real love for travel from Paragliding in Austria, Train trips through Japan to VIP parties in Las Vegas. I want to bring that same joy that I feel while travelling to as many people that are wanting to get out there and see the world!

What our customers have to say

  • Pam is brilliant for everything involving travel. She met me at short notice on a Friday afternoon, explored all our options for a first holiday to Raro & even called us back on a Sunday to answer an inquiry. Super welcoming, professional & efficient & had our holiday all booked in 3 days! Definitely highly recommend our go to travel agent.
    Steve

  • Toni made the whole process super easy - travelling to Rarotonga in covid peak times with young kids had a lot of extra paperwork and she made it clear what we needed. I felt very looked after indeed, would always use her for all future travel.
    Mary

  • Wonderful service for many years, Toni our agent has always been spot on with the flights and accommodation. Pam and her team enjoy what they do, and it shows, with the service they give, thank you
    Cherie & Dale

  • Toni Rendell is my go-to travel agent for all my travel! My family have traveled the world and we will never use anyone but Toni ✈️🛳🌏🏖 House of Travel Rotorua, you have a superstar there. ⭐️⭐️⭐️⭐️⭐️
    Brnja

  • House of Travel have been incredible for us. Having to travel in COVID times they were with us every step, planning everything perfectly and having a bunch of alternate plan B's in case. Their knowledge and planning is A+++. Can't thank Tanya and her team enough. Travel agent Rockstars!!
    Glen

  • Tanya was absolutely amazing!! She was full of amazing advice and helped make our trip seamless. Tanya stayed in contact throughout the whole process and even while we were away and when I returned. We are so thankful for everything that Tanya did for us.
    Mandy

  • Alyssa is absolutely amazing and had so much patience with me while booking our family/anniversary holiday to Rarotonga. Knowing that everything has been taking care of is greatly appreciated
    Danielle

  • Alyssa was very helpful and she answered my multiple emails fast i am very grateful for her help as i have never booked flights before. She made the experience and process stress free 😊 Thank you
    Katrina

  • Pam is always helpful friendly and listens carefully to what is required. In the past she has been of great assistance…and there when we needed her for urgent travel.
    Nabih

  • She was absolutely lovely....she did everything she could to get us to our destination for the best price at such short notice.
    Kathryn Anne Bowes

  • Alyssa was very kind helped us to book a cruise as first timers and explained everything well. She was very helpful and she couldnt do enough for us. She explained i would need a visa for one stop on a british passport and helped with insurance. We were impressed with her politeness and understanding as we are pretty nieve on the travel side of things and Alyssa put our mind at ease. 100% helpful. We will go to her again for advice and bookings. Well done Alyssa and house of travel
    Anita Dawn Setters

  • Alyssa listened to what we needed and was open to queries when we had a large price difference. She was very helpful and a pleasure to deal with, I would recommend her to my friends.
    Pamela Taylor

  • Cheers Paige for your professionalism and friendliness when supporting us to plan our dream holiday in Raro and Aitutaki. Itinerary created was easy to follow and had all needed information for our holiday. Paige was lovely to liaise with and we are so thankful! We will be coming back for future holiday planning!
    Lyteah Alexander

  • Paige was very helpful, and pleasant ,when i came in to book our flights and travel insurance, I will always use House of Travel from now on for traveling , and i will encourage my whanau and friends to as well, thank you Paige ( Kaiora koe ) your amazing.
    Teresa Elizabeth Morgan

  • Paige was helpful and listened She was patient and easily found flights and hotel bookings for us.
    Marie Kathleen Downer

  • Friendly Friendly Friendly, nothing has been an issue, I have changed my booking a few times and Paige just rolls with it, I am looking forward to dealing with her more often, thank you Paige. Open to all questions and just a lovely person to deal with, great experience.
    Michelle Hardie

  • Sarah is amazing, with quick responses, overall just awesome!
    Emma

  • Nice prompt service and good communication from Sarah
    Francis

News and events

  • CLI Top 10 Badge 2024

    A GREAT BIG THANK YOU - #1 FOR CUSTOMER EXPERIENCE

    We don’t like to brag, but we’re super proud to have been recognised as New Zealand’s number 1 brand for customer experience in Kantar’s Customer Leadership Index survey. This recognition means the world to us because they reflect our dedication to our customers, our customer first approach and enriching lives through travel.
  • Future Of Travel

    What does the future of air travel look like?

    The future of travel could be closer than we think. Alaska Airlines certainly thinks so. Alaska Airlines has announced a new investment in aircraft company JetZero. JetZero is currently working towards designing and manufacturing a super-wide aircraft known as a "blended wing body," where efficiency increases as well as cabin experience.
  • Disney New Ships

    Disney announces cruise line expansion - 4 new ships!

    By 2031, Disney is aiming to have a fleet size of 13. Spreading the magic of Disney to everyone, in every corner of the world. The names of these ships are still in development but we know we can expect some magical moments to be made onboard these exciting new Disney Cruise Line ships.
  • First Class In Business

    First class for the price of business class?

    Imagine getting the first class treatment for a business class ticket price! Well now it's possible! Qatar Airways already luxurious business class suite is going to be vamped up with even more perks. The top rated business class in the world will be receiving upgrades like Caviar, 4K OLED screens, AI Digital Human cabin crew members and a whole lot more!
  • Porsche

    Ever wondered what it's like to race on an F1 track?

    Hunter Valley, AUS is welcoming a new resort which includes a fully functional F1 track. The F1 track is designed by the Tilke Group, the main Formula 1 track designers internationally. The resort will be called Black Rock Motor Resort and it will include Go-karting, racer training, a cafe, accommodation and a function centre.
  • Cruise Destiny

    Disney reveal the name of their newest Disney ship!

    Disney has revealed their newest cruise ship name and it will shock you. The Disney Destiny will prolong the legacy and history of the Disney Cruise Line. The Disney Destiny was inspired by every character and every great Disney story. The ship will immerse passengers in the Disney greats of The Lion King, Hercules, and One Hundred and One Dalmations.
  • Qatar

    Qatar's new in-flight AI assistant

    Technology is allowing for AI to be incorporated into many aspects of everyday life. In-flight assistance is no different. Qatar's AI assistant Sama, meaning Sky is part of Qatar Airway's Qverse and will assist you on your flight and on the ground. Sama helps with 3d renderings of airports for map and guides, help answer questions about baggage, check-in, and more in real time. Giving customer experience and customer service on top of the competition.

Our travel stories

Postcard From The Camino Trail

Postcard from Camino Trail

Pam Turner

Walking the last 150kms of the Camino Trail was very rewarding. Well worth paying to have your luggage transported between each town.

Postcard From The Yasawas

Postcard from Yasawas

Pam Turner

Cruising the Yasawas.

Postcard From Las Vegas

Postcard from Las Vegas

Pam Turner

We all know Las Vegas for its Casinos, shows, shopping and bright lights and I love it, but did you know...

Postcard From Cambodia

Postcard from Cambodia

Pam Turner

Angkor Wat and the temples around Siem Reap are beautiful. My favourite is Ta Prohm with the roots growing up through the ruins, a little bit Indiana Jones.

Canal Boat Tanya Aitken

Postcards from France

Tanya Aitken

I am seriously in love with France, be it the Glitz of Paris, The charming villages of Rural France, be it Provence, Burgundy, coastal or inland I just can't seem too every have enough time here.

Sabi Sabi Morning Safari 2018 Tanya Aitken

Postcards from Africa

Tanya Aitken

AFRICA was a life long dream to experience real wilderness, and when we finally got there it exceeded everything I could have imagined. 

Gold Coast Paige Poihipi-Fladkjar

Postcard from Gold Coast

Paige Poihipi-Fladkjar

Gold Coast was perfect for a couple’s getaway, It was great to see some warm days since it’s a little colder in New Zealand.


Bali Alyssa Kane

Postcard from Bali

Alyssa Kane

After visiting Bali, I saw everything we know it for.. Beach Bars, Coloured Bean Bags & Umbrellas on the beach, Bintang, Rice Terraces, Monkey Forest’s and so much more! However, while visiting Bali, I got to experience all the hidden beauty that Bali has to show! 

Sydney Alyssa Kane

Postcard from Sydney

Alyssa Kane

You can’t visit Sydney without out heading down to the waterfront at Circular Quay where the Sydney Opera House is located along with the stunning view of the Sydney Harbour Bridge.

view all stories from House of Travel Rotorua

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