Store Hero House of Travel Ponsonby

House of Travel Ponsonby

Let’s connect

All Saints Centre, 282 Ponsonby Road
Ponsonby
Auckland
1011
Monday
9:00am - 4:30pm
Tuesday
9:00am - 4:30pm
Wednesday
9:00am - 4:30pm
Thursday
9:00am - 4:30pm
Friday
9:00am - 4:30pm
Saturday
Closed
Sunday
Closed

Welcome to House of Travel Ponsonby


Proudly New Zealand owned and operated, we pride ourselves on our great customer service, coupled with a very well-travelled and experienced team. We can inspire you to book whatever your ultimate holiday may be, we know almost every corner of the globe and if we don’t, we know experts who do!

Together with our experience, your research and ideas we can work together to make your travel dreams come true. We offer unbiased advice and recommendations based on our years of industry and personal knowledge.

We have cultivated long-standing relationships with suppliers to ensure your travel journey meets and exceeds your travel expectations.

Part of our service is having the peace of mind of our afterhours service & 24/7 monitoring while you’re away, so you can relax knowing we are there every step of the way.

We look forward to welcoming you in-store, by phone or email.


Patrick McCarthy

Owner Operator


Meet the team

I have a genuine passion to create the very best holiday memories for my customers. I take all the effort and stress out of planning an amazing holiday and available any time every step of the way, before, during and after travel.
I have a genuine passion to create the very best holiday memories for my customers. I take all the effort and stress out of planning an amazing holiday and available any time every step of the way, before, during and after travel.
Hi, I'm Liz! I love travel and get very excited about all the holidays my clients go on. Why me? Because I get as much of a thrill sending you on holiday as you get going on that holiday. I want your holiday to be as smooth and seamless as poss and I'm here to make that happen.
Hi, I'm Liz! I love travel and get very excited about all the holidays my clients go on. Why me? Because I get as much of a thrill sending you on holiday as you get going on that holiday. I want your holiday to be as smooth and seamless as poss and I'm here to make that happen.
Travel is my passion and to be able to share this with others is the best part of the job. I love planning trips with customers and making peoples dream holiday come true whilst creating brilliant memories for life. I would love to be able to create lifelong memories for you as you travel the world. I love working with customers to create the dream holiday and ticking off those bucket list destinations.
Travel is my passion and to be able to share this with others is the best part of the job. I love planning trips with customers and making peoples dream holiday come true whilst creating brilliant memories for life. I would love to be able to create lifelong memories for you as you travel the world. I love working with customers to create the dream holiday and ticking off those bucket list destinations.
I love sharing my passion for travel – when travel bug gets you there is no going back. I enjoy helping my clients see new places and experience those pinch me moments which create life long memories. I love sharing the excitement of planning and hearing all about their adventures when they return.
I love sharing my passion for travel – when travel bug gets you there is no going back. I enjoy helping my clients see new places and experience those pinch me moments which create life long memories. I love sharing the excitement of planning and hearing all about their adventures when they return.
I bring over 20 years of industry expertise and 30 years of travel experience, spanning every stage of life. From backpacking on working holidays to traveling solo, as a couple, and with babies and children, I’ve experienced nearly every way to explore the world. This firsthand knowledge allows me to understand what makes a holiday seamless and convenient for any traveller.
I bring over 20 years of industry expertise and 30 years of travel experience, spanning every stage of life. From backpacking on working holidays to traveling solo, as a couple, and with babies and children, I’ve experienced nearly every way to explore the world. This firsthand knowledge allows me to understand what makes a holiday seamless and convenient for any traveller.
With over 20 years of industry experience I take the hassle out of the planning and booking process and can offer you a one stop shop for your next getaway. What's best is we are with you every step of the way to ensure your experience is seamless from start to finish, that's why our customers keep coming back!
With over 20 years of industry experience I take the hassle out of the planning and booking process and can offer you a one stop shop for your next getaway. What's best is we are with you every step of the way to ensure your experience is seamless from start to finish, that's why our customers keep coming back!
Meeting new people, trying new food, and experiencing new culture is something I thoroughly enjoy during my travels. And in my spare time, I attend training sessions and workshops to update my skills and knowledge on various destinations and products that I have not yet crossed off my list. So, whether you are looking for a relaxing beach getaway, a cultural adventure, or a thrilling safari, I can help you make it happen.
Meeting new people, trying new food, and experiencing new culture is something I thoroughly enjoy during my travels. And in my spare time, I attend training sessions and workshops to update my skills and knowledge on various destinations and products that I have not yet crossed off my list. So, whether you are looking for a relaxing beach getaway, a cultural adventure, or a thrilling safari, I can help you make it happen.

What our customers have to say

  • Bea Moss made it very easy and effortless to book my flights. During a bit of a stressful time for me, I needed to changed dates and locations, and nothing was an issue (despite me feeling really annoying for doing so). Great service, will absolutely recommend. Thanks, Bea!
    James Valentine
  • Bea was extremely patient and accommodating when we asked for different options and added additional travellers last minute. Exceptional, prompt service and always friendly and willing to help! Bea was incredibly professional and provided great options. Although we changed our mind and added additional travellers nothing was a bother for Bea who always responded promptly to suit our needs. Thank you
    Andrea Campbell
  • Bea always replies to my email correspondence promptly, is personable, efficient and diligent.
    Howard Charles Lee
  • Bea was flexible with my ever changing plans and was super professional. Nothing seemed a problem to change. I usually book my own travel online but i will go to Bea next time we book family travel, it was much easier and i compared online prices as we made the bookings and she did better than the web based prices.
    Arthur Rasmussen

News and events

  • CLI Top 10 Badge 2024

    A GREAT BIG THANK YOU - #1 FOR CUSTOMER EXPERIENCE

    We don’t like to brag, but we’re super proud to have been recognised as New Zealand’s number 1 brand for customer experience in Kantar’s Customer Leadership Index survey. This recognition means the world to us because they reflect our dedication to our customers, our customer first approach and enriching lives through travel.
  • Future Of Travel

    What does the future of air travel look like?

    The future of travel could be closer than we think. Alaska Airlines certainly thinks so. Alaska Airlines has announced a new investment in aircraft company JetZero. JetZero is currently working towards designing and manufacturing a super-wide aircraft known as a "blended wing body," where efficiency increases as well as cabin experience.
  • Disney New Ships

    Disney announces cruise line expansion - 4 new ships!

    By 2031, Disney is aiming to have a fleet size of 13. Spreading the magic of Disney to everyone, in every corner of the world. The names of these ships are still in development but we know we can expect some magical moments to be made onboard these exciting new Disney Cruise Line ships.
  • First Class In Business

    First class for the price of business class?

    Imagine getting the first class treatment for a business class ticket price! Well now it's possible! Qatar Airways already luxurious business class suite is going to be vamped up with even more perks. The top rated business class in the world will be receiving upgrades like Caviar, 4K OLED screens, AI Digital Human cabin crew members and a whole lot more!
  • Porsche

    Ever wondered what it's like to race on an F1 track?

    Hunter Valley, AUS is welcoming a new resort which includes a fully functional F1 track. The F1 track is designed by the Tilke Group, the main Formula 1 track designers internationally. The resort will be called Black Rock Motor Resort and it will include Go-karting, racer training, a cafe, accommodation and a function centre.
  • Cruise Destiny

    Disney reveal the name of their newest Disney ship!

    Disney has revealed their newest cruise ship name and it will shock you. The Disney Destiny will prolong the legacy and history of the Disney Cruise Line. The Disney Destiny was inspired by every character and every great Disney story. The ship will immerse passengers in the Disney greats of The Lion King, Hercules, and One Hundred and One Dalmations.
  • Qatar

    Qatar's new in-flight AI assistant

    Technology is allowing for AI to be incorporated into many aspects of everyday life. In-flight assistance is no different. Qatar's AI assistant Sama, meaning Sky is part of Qatar Airway's Qverse and will assist you on your flight and on the ground. Sama helps with 3d renderings of airports for map and guides, help answer questions about baggage, check-in, and more in real time. Giving customer experience and customer service on top of the competition.

Our travel stories

Postcard from Maldives

Maldives is a dream destination for many travelers who want to enjoy the beauty of nature and have some unforgettable adventures. Whether you are looking for a romantic getaway, a family vacation, or a solo trip, Maldives has something for everyone and every budget. 

Postcard from Hong Kong

My short 4 night stay in Hong Kong recently was extraordinary. This is a great stopover destination for travelers who want to experience a vibrant and diverse city. 

Postcards from Honolulu

In Hawai`i you will be welcomed with a warm ALOHA from the locals. If you are looking for an island destination with a small city influence this is the place to go. From the adventurous kind to the sit back and relax and the shopaholics.

Postcards from Sri Lanka

Sri Lanka is a fantastic destination all year round. I'd recommend visiting the South West Coast region between October-April and the East Coast from May - September. Sri Lanka offers amazing culture, history, nature, wildlife, cuisine and beaches!

Postcards from San Francisco

Going to California for the first time, we decided to do both Los Angeles and San Francisco in one week. 

Postcard from Positano

A few years ago, I embarked on a walking tour from Ravello to Positano with my mum, and it was an unforgettable experience. 

Store awards

HOT Ponsonby highlights


Cruise with us!

HOT Ponsonby is an International Cruise Accredited Agency. We love cruising and House of Travel always offer great cruise packages on sale. Whether you are a first-timer or a frequent cruiser, come in and see one of our experienced and accredited Cruise Consultants in-store today.

> Click here for our latest HOT Cruise Deals


Planning a wedding & honeymoon?

Overseas Weddings are incredibly romantic and exotic. We have hand-picked a selection of destinations to suit every taste and budget - the possibilities are endless! Honeymoons are the most relaxing part of a wedding... so let us help you pick the perfect romantic location to enjoy your time together. A Honeymoon Bridal Registry is also available.

Start your planning today: email now