Kelly-Ann Patterson

Retail Manager

House of Travel Lower Hutt

Lovely to meet you

With over 20 years in the industry, I’m lucky enough to turn holiday dreams into unforgettable experiences. I specialise in family travel, group getaways, solo adventures, and special interest trips, helping clients craft memories that last a lifetime. Whether I’m working with long-time clients or meeting new faces each week, I’m always excited to bring personalised travel dreams to life. Outside of work, I’m a proud Mum to two teenage boys, and if I could, I’d be carting around my beloved golden labrador on every trip! Passionate about what I do, I’m always ready for the next adventure—both for my clients and my own family. I’m always up for a chat, or even better, pop into the store and say hi!

Kelly-Ann

My favourite holiday memories

Rarotonga

Paradise almost on our doorstep, I love getting up to the Cook Islands to soak up some warmth and to indulge in the incredibly great food. Always a treat to visit!
Fiji

Family holiday bliss, who doesn't love hearing BULA 300 times a day. Fiji has it all, top tip- Cloud 9 day trip, a must for all!
Adelaide

WOW! Blew me away, stunning city and lets not forget that it boasts one of the most beautiful wine regions in the world - The Barossa Valley. Incredible place to visit and if you plan your trip around the Fringe festival then you are in for a real treat!
Chicago

Crisp and cool in the winter, I adore Chicago, so much to see and do. If you can get a NBA Bulls game in too!
Alaska

Visiting Alaska was a dream come true. Incredible beauty, wildlife, seeing the northern lights was spectacular. Huskies, bears, salmon and hot dogs just a few of my highlights. I cannot wait to go back one day.
Royal Alcazar of Seville

A must see in Seville, as this historic royal palace is a UNESCO World Heritage Site. The sheer beauty of the gardens and the history will blow you away. You can enjoy a beautiful walk on your way to the palace which also takes you through the Jewish quarter.
Mykonos

Mykonos is a traditional Cycladic village built around a bay. It has whitewashed cubic houses with wooden doors that you will see everywhere and lots of cats! The Island is filled with narrow streets for leisurely strolls, sunset views, and a mix of local and luxury shopping and dining.
Santorini

Heaven on earth. One photo doesn't do this magical place justice! I loved it, the views are more than you imagined, better than that post card! pop on your best walking shoes so you can get your steps up and walk down the stairs (rather than up!) take the cable car for that if you are arriving on a cruise ship.
Granada

Gateway to Alhambra, just when you think you have seen all the palaces! Maker sure you pre book a spot on a tour as this can get busy, but once you are inside the size of this palace gives you ample space to walk at your own pace and enjoy it all. Do not miss out on trying Churro & Chocolate while visiting Granada YUM!!!

Creating better holidays

Whatever your travel dreams, I will work with you to create the best holiday possible. The holidays I specialise in include:

18yr-30 Something Travel
Hiking Walking
Adventure
Coach Touring
Small Ship Cruising
Expedition Cruising
Ocean Cruising
River Cruising
Couples Travel
Disney Holidays
Family Travel
Group Travel
Luxury Travel
Road Trips
Safaris
Solo Travel
Train Journeys

My travel passions

Family Travel -I have been travelling with my boys since they were young! Booking family travel with me means creating a stress-free, fun, and unforgettable experience for everyone in the family. I take the time to understand your family’s unique needs, preferences, and interests, tailoring every aspect of the trip to ensure it’s perfect for all ages. From family-friendly accommodations to engaging activities, I make sure there’s something for everyone, whether it’s relaxation, adventure, or cultural exploration. With my expert guidance, you’ll have access to the best destinations and hidden gems that are both safe and enjoyable for families. Plus, I handle all the logistics, leaving you free to focus on making lasting memories with your loved ones, while providing 24/7 support during your trip for any assistance you might need.

Group Travel - I have fantastic connections and a wide network to ensure your school, sports club, hens party or lads' trip to a sporting event is handled with the best care. I offer support 24/7 to your group travel before, during and after your travel events.

Beach Breaks-ahh the ocean calls me ...Booking the best beach holiday with me ensures you a seamless, luxurious, and unforgettable experience by the ocean. I can recommend the perfect beach, resort, or hidden paradise to match your ideal getaway. From exclusive beachfront accommodations to private excursions, every detail is taken care of, leaving you to relax and enjoy the sun, sand, and sea

Solo Travel - Booking your solo travel with me offers a personalised and stress-free experience, designed to make your journey as smooth and memorable as possible. From custom-tailored itineraries that suit your interests and preferences to expert advice on the best destinations, accommodations, and activities, I ensure every detail is thoughtfully arranged. With my insider knowledge, you'll gain access to unique experiences and hidden gems that you may not discover on your own. Plus, I offer 24/7 support during your trip, giving you peace of mind and the freedom to fully immerse yourself in the adventure.

Some of the destinations I have explored

What my customers have to say

Kelly-Ann is super friendly and easy to communicate with. I never had an issue, and doubt I ever will. Kelly-Ann is a professional at what she does, always going above and beyond to make it simple for me and my friends to travel the world. Past experiences have been tremendous, and I'm sure they will be excellent in the future as well. Thanks again for all the help - Thailand, here we come!

Barnaby
I'd like to thank Kelly-Ann from HOT. She was amazing, travelling in these covid times. Kelly-Ann helped us out every step of the way. Our flights changed while we were overseas, I didn't need to worry Kelly-Ann was onto it. I can highly recommend HOT and if you are lucky enough to have Kelly-Ann as your agent you are in great hands.

Jac
We are a repeat customer of Kelly-Ann. We always come back to her given her superb efficiency and friendliness when booking our travel. Kelly-Ann took the hassles of travel booking away from us and we have been using her for all our travel bookings post Covid.

Leong Family