House of Travel Kapiti Coast

Store & Consultant Finder
Wellington / Wairarapa
House of Travel Kapiti Coast

Let’s connect

+64 4-296-1990 kapiticoast@hot.co.nz

48 Main Road, Waikanae

Kapiti Coast

Wellington / Wairarapa

5036

View on map

Monday

9:00am - 4:00pm

Tuesday

9:00am - 4:00pm

Wednesday

9:00am - 4:00pm

Thursday

9:00am - 4:00pm

Friday

9:00am - 4:00pm

Saturday

Closed

Sunday

Closed

Welcome to House of Travel Kapiti Coast

At House of Travel Kapiti Coast we pride ourselves on listening to our customers. Really listening!

This allows us to enhance the travel ideas you bring to us, to use the wide ranging travel experience of our specialist team to add ideas and suggestions as well as the travel details that our customers sometimes ‘don’t know that they don’t know’. And to be there for you, just a phone call or email away right throughout your travels. Our aim is to help you make the best of every single day of your travel time, that what you do is safe, and that you get absolute value for your money.

If you want to make your next overseas holiday just the best that it can possibly be we invite you to contact us to discuss what you have in mind.

Jo Coolen

Owner Operator

Meet the team

Jo Coolen

Owner Operator

Explore My Profile

I love listening to the ideas clients bring to me and working with them to create a great travel experience. Our fun office is packed with an amazing amount of knowledge, customer feedback, support and bloody good travel tales and tips!

Jan Arthurs

Travel Consultant

Explore My Profile

Having worked in the industry for over 30 years I still thrive on the excitement that builds as I help plan travel adventures both for my clients and of course myself.

Hannah Hall

Travel Consultant

Explore My Profile

There is nothing quite like the excitement of an impending trip. I absolutely love helping people make their dreams into reality. With a keen eye for detail and a passion for creating memorable moments, let me transform your travel aspirations into a bespoke journey that suits your unique tastes.

Beth Weatherhead

Travel Consultant

Explore My Profile

Working within the travel industry is a great way to turn my clients visions into planned vacations. I love hearing about the experiences and cultures within the world and love that there is always something more to learn. Whether you are planning to have an active or relaxed holiday, I will be with you every step of the way to make your dream holiday come true.

Rosie Grimwood

Travel Consultant

Explore My Profile

Embarking on a journey, whether it's a leisurely escape or an adventurous expedition, requires meticulous planning and a touch of expertise to transform travel into unforgettable experiences.

Tori Scaife

Travel Consultant

Explore My Profile

I have a passion for travel and turning your ideas into a reality. I get such excitement and joy in being apart of your travel planning experience and would love to help you create your next adventure!

What our customers have to say

I use HoT frequently for business travel booking. My travel agent is great at what she does and is always ready to help.
Have used HOT on several occasions and find them very approachable , travel arrangements made quickly and as required.
Stacey is a knowledgeable asset to the HOT team. Stacey was very prepared for our meeting with her. She’s taking on board what we envision to be our perfect honeymoon and Stacey has elevated this to the next level. It’s not often you come across TA who has genuine care for their customers. Stacey has provided us with multiple options that would be relevant to our budget and provided us with package deals to take our trip to the next level. Stacey is authentic in her approach to managing our dream holiday and I couldn’t be happier with the trip Stacey has planned for us. We’re so lucky to have had Stacey’s expertise lead us through a very exciting adventure.

Mikaylah
I phoned to urgently tag my family on to a booking made by other family members for flights in Internet sale. Staff member pleasant and accommodating despite being busy with something else. Then phoned me back to chase me along re confirming happy with booking and to ensure I got them paid for before 5pm as running out of time. Then stayed past 5pm to make sure all wrapped and done. Prompt, pleasant, no hassles service. And cheap flights. Awesome, well done.

Leeann
Stacey made sure I had everything I needed and went over and above it ensure I understood everything. On my trip I missed a connecting flight and lost my bag! Stacey was also on her own holiday - this didn't stop her from assisting/calming me down, looking at other alternatives for me. She made sure I knew where I needed to go what I needed to do and made sure I kept her in the loop at all times! if it wasn't for her help I would have gone even crazier than I was at the time! I'm so pleased I made my booking with Stacey. She made traveling a breeze.

Leeann
My experience with HOT was excellent. It's great value, as Stacey is able to understand quickly what I'm looking for and convert this into an awesome itinerary. All of the activities which Stace booked for me were amazing (Active Asia were great and happily re-arranged a trip to the Mekong Delta for me, and I got upgraded to a private tour!) The airport transfers were seamlessly booked and it was fabulous that I could just pop in and pick up the relevant documents before I left. Could not recommend Stacey highly enough and she made a much needed holiday the best it could be, and was available to problem solve on my behalf. What an absolute legend!

Emily
She saw me straight away and was so helpful. I hate boking holidays online myself as I get too anxious that I have done something wrong but she was happy to help! Also got my quote within a few hours of seeing her!

Nicole
Always have had great service and Jaimee always comes back without delay for any travel enquiry we have made. Has recommended accommodation. Always gives us a variety of flight options. Wouldn't hesitate in using Jaimee for all future travel bookings.

Fiona
My initial inquiry / booking was for two, then it became three and finally four... with two staying three nights and two staying one night, plus acquiring show tickets initially for two then four. Fiona was very patient and accommodating and able to secure the show tickets for a Saturday night which was not originally advertised. The Saturday night was a special request as its a surprise birthday present. I was extremely grateful for the effort she put in to make this trip to Sydney so special.

Lynda

News and events

A GREAT BIG THANK YOU - #1 FOR CUSTOMER EXPERIENCE

We don’t like to brag, but we’re super proud to have been recognised as New Zealand’s number 1 brand for customer experience in Kantar’s Customer Leadership Index survey. This recognition means the world to us because they reflect our dedication to our customers, our customer first approach and enriching lives through travel.
What does the future of air travel look like?

The future of travel could be closer than we think. Alaska Airlines certainly thinks so. Alaska Airlines has announced a new investment in aircraft company JetZero. JetZero is currently working towards designing and manufacturing a super-wide aircraft known as a "blended wing body," where efficiency increases as well as cabin experience.
Disney announces cruise line expansion - 4 new ships!

By 2031, Disney is aiming to have a fleet size of 13. Spreading the magic of Disney to everyone, in every corner of the world. The names of these ships are still in development but we know we can expect some magical moments to be made onboard these exciting new Disney Cruise Line ships.
First class for the price of business class?

Imagine getting the first class treatment for a business class ticket price! Well now it's possible! Qatar Airways already luxurious business class suite is going to be vamped up with even more perks. The top rated business class in the world will be receiving upgrades like Caviar, 4K OLED screens, AI Digital Human cabin crew members and a whole lot more!
Ever wondered what it's like to race on an F1 track?

Hunter Valley, AUS is welcoming a new resort which includes a fully functional F1 track. The F1 track is designed by the Tilke Group, the main Formula 1 track designers internationally. The resort will be called Black Rock Motor Resort and it will include Go-karting, racer training, a cafe, accommodation and a function centre.
Disney reveal the name of their newest Disney ship!

Disney has revealed their newest cruise ship name and it will shock you. The Disney Destiny will prolong the legacy and history of the Disney Cruise Line. The Disney Destiny was inspired by every character and every great Disney story. The ship will immerse passengers in the Disney greats of The Lion King, Hercules, and One Hundred and One Dalmations.
Qatar's new in-flight AI assistant

Technology is allowing for AI to be incorporated into many aspects of everyday life. In-flight assistance is no different. Qatar's AI assistant Sama, meaning Sky is part of Qatar Airway's Qverse and will assist you on your flight and on the ground. Sama helps with 3d renderings of airports for map and guides, help answer questions about baggage, check-in, and more in real time. Giving customer experience and customer service on top of the competition.

Our travel stories

Postcard from Southern Italy & More

Jo Coolen

Southern Italy & More, August 2022.

Our group of 6 friends started off on a custom built adventure to Europe.

After a few nights in London, Paris and Florence we headed to the Amalfi Coast, where we did usual visits, Pompeii, Capri, Positano, but also got off the beaten track & had a private cooking class on a local farm, complete with homemade limoncello..... "delissimo".