HOT Kapiti Team

House of Travel Kapiti Coast

Let’s connect

48 Main Road, Waikanae
Kapiti Coast
Wellington / Wairarapa
5036
Monday
8:30am - 5:00pm
Tuesday
8:30am - 5:00pm
Wednesday
8:30am - 5:00pm
Thursday
8:30am - 5:00pm
Friday
8:30am - 5:00pm
Saturday
Closed
Sunday
Closed

  Christmas Hours   

  • 24th December - 9.00am - 3.00pm 
  • 25th - 29th December - CLOSED 
  • 30th - 31st December - 9.00am - 3.00am
  • 1st - 4th January - CLOSED


Welcome to House of Travel Kapiti Coast


At House of Travel Kapiti Coast we pride ourselves on listening to our customers. Really listening!

This allows us to enhance the travel ideas you bring to us, to use the wide ranging travel experience of our specialist team to add ideas and suggestions as well as the travel details that our customers sometimes ‘don’t know that they don’t know’. And to be there for you, just a phone call or email away right throughout your travels. Our aim is to help you make the best of every single day of your travel time, that what you do is safe, and that you get absolute value for your money.

If you want to make your next overseas holiday just the best that it can possibly be we invite you to contact us to discuss what you have in mind.

Jo Coolen
Owner Operator


Meet the team

I love listening to the ideas clients bring to me and working with them to create a great travel experience. Our fun office is packed with an amazing amount of knowledge, customer feedback, support and bloody good travel tales and tips!
I love listening to the ideas clients bring to me and working with them to create a great travel experience. Our fun office is packed with an amazing amount of knowledge, customer feedback, support and bloody good travel tales and tips!
Having worked in the industry for over 30 years I still thrive on the excitement that builds as I help plan travel adventures both for my clients and of course myself.
Having worked in the industry for over 30 years I still thrive on the excitement that builds as I help plan travel adventures both for my clients and of course myself.
There is nothing quite like the excitement of an impending trip. I absolutely love helping people make their dreams into reality.
There is nothing quite like the excitement of an impending trip. I absolutely love helping people make their dreams into reality.
Working within the travel industry is a great way to turn my clients visions into planned vacations. I love hearing about the experiences and cultures within the world and love that there is always something more to learn.
Working within the travel industry is a great way to turn my clients visions into planned vacations. I love hearing about the experiences and cultures within the world and love that there is always something more to learn.
Embarking on a journey, whether it's a leisurely escape or an adventurous expedition, requires meticulous planning and a touch of expertise to transform travel into unforgettable experiences.
Embarking on a journey, whether it's a leisurely escape or an adventurous expedition, requires meticulous planning and a touch of expertise to transform travel into unforgettable experiences.
I have a passion for travel and turning your ideas into a reality. I get such excitement and joy in being apart of your travel planning experience and would love to help you create your next adventure!
I have a passion for travel and turning your ideas into a reality. I get such excitement and joy in being apart of your travel planning experience and would love to help you create your next adventure!

What our customers have to say

  • I use HoT frequently for business travel booking. My travel agent is great at what she does and is always ready to help.
  • Have used HOT on several occasions and find them very approachable , travel arrangements made quickly and as required.
  • My initial inquiry / booking was for two, then it became three and finally four... with two staying three nights and two staying one night, plus acquiring show tickets initially for two then four. Fiona was very patient and accommodating and able to secure the show tickets for a Saturday night which was not originally advertised. The Saturday night was a special request as its a surprise birthday present. I was extremely grateful for the effort she put in to make this trip to Sydney so special.
    Lynda
  • Jo and her team at House of Travel Kapiti create stress-free trips. Exceptional service every time!
    Shona
  • HOT KC offers expert advice and great deals. We enjoy their instore events & love supporting locals
    L&L
  • We love booking with HOT Kapiti. They know what works for us, every time!
    Jax & Marty
  • "HOT Kapiti's service is efficient and personal. The internet is overwhelming; Jo simplifies travel!"
    Jen

News and events

  • CLI Top 10 Badge 2024

    A GREAT BIG THANK YOU - #1 FOR CUSTOMER EXPERIENCE

    We don’t like to brag, but we’re super proud to have been recognised as New Zealand’s number 1 brand for customer experience in Kantar’s Customer Leadership Index survey. This recognition means the world to us because they reflect our dedication to our customers, our customer first approach and enriching lives through travel.
  • Disney Adventure Park Suzanne Andrews

    Disneyland's 70th Anniversary Celebration

    Disneyland is gearing up to celebrate its 70th anniversary next year. Kicking off on May 16, 2025, celebrations at the "Happiest Place on Earth" will run through the summer of 2026. The festivities will include special décor, food and beverages, limited-time entertainment, and more.
  • IMG 0485 Melissa Wallace Italy

    Italy bans Airbnb self-check-ins

    Travellers to Italy will have an extra step now as Airbnb rentals will no longer use lockboxes for self-check-in, following a new law aimed at enhancing security and preventing terrorism. Guests must now coordinate directly with their hosts for check-in.

Our travel stories

Postcard from Southern Italy & More

Southern Italy & More, August 2022.

Our group of 6 friends started off on a custom built adventure to Europe. 

After a few nights in London, Paris and Florence we headed to the Amalfi Coast, where we did usual visits, Pompeii, Capri, Positano, but also got off the beaten track & had a private cooking class on a local farm, complete with homemade limoncello..... "delissimo". 

Postcard from Kerala

What a better way to navigate the waterways of Southern India than on a converted rice barge! 


Postcard from Singapore

Singapore was hot, beautiful and another Bucket list destination.

Store awards