House of Travel Masterton

Let’s connect

+64 6-378-8848 masterton@hot.co.nz

213 Queen Street

Masterton

Wellington / Wairarapa

5810

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Monday

9:00am - 3:30pm

Tuesday

9:00am - 3:30pm

Wednesday

9:00am - 3:30pm

Thursday

9:00am - 3:30pm

Friday

9:00am - 3:30pm

Saturday

Closed

Sunday

Closed

Welcome to House of Travel Masterton

At House of Travel Masterton, we’re proud to be part of an award-winning team dedicated to crafting the perfect holiday experience for you.

Despite the challenges of today’s world, we’re still here, offering unwavering support and expertise to help you navigate your travel plans with confidence.

Our store hours may be reduced, but our commitment to you remains as strong as ever. Whether you’re dreaming of a local escape or planning an international trip to reconnect with loved ones, we’re here to make it happen. We handle everything travel-related, ensuring your plans are seamless and stress-free.

Why choose us? Because there’s no substitute for first-hand experience. Our dynamic team of travel experts offers personalized service that online booking platforms simply can’t match. From tailored recommendations to hands-on assistance, we’re here to take the hassle out of your travel arrangements.

Booking with us means peace of mind knowing that, should any issues arise during your journey, we’re just a phone call or email away. We’ve got your back, ensuring you’re supported every step of the way. Support local and enjoy a fantastic travel experience—get in touch with House of Travel Masterton today!

Sam

Owner Operator

Meet the team

Sam Hepburn

Owner Operator

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From a young age, I was captivated by the thrill of travel. Our family road trips around New Zealand ignited a lifelong passion for exploring the world. With every opportunity since, I ventured to new corners of the globe meeting incredible people along the way.

Jo Davies

Travel Consultant

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I have been in the travel industry since 2006 and love what I do. Being part of the excitement of planning a client’s holiday and being able to share my knowledge to put it all together to create a holiday of a lifetime is the best part of my job. I would love to help you plan your next getaway.

Josephine Perera

Travel Consultant

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Having been with House of Travel for 13 years I really enjoy how even after all this time every day is different. I can still find new destinations to learn about and expand on my knowledge through travel I have booked. Hearing about how my clients travels went and what they experienced is always a highlight!

What our customers have to say

Great team at house of travel especially Josephine who went out of her way to get us what we wanted.

Sue
Five star service from Sam at HOT Masterton. Totally professional in his approach to sorting our itinerary. Very responsive and clear timely communications. I can’t recommend Sam and the team at Masterton HOT. Thank you guys.

Bron
Excellent service from HOT, the only way to do a big trip overseas in my opinion! Peace of mind too should rescheduling be required!

Penny
Sam was amazing, as always. We asked him to help us with our trip given the uncertainties around travel at the moment and we're so pleased we did as even simple bookings became pretty challenging. We also appreciated the heads up on checking details on our travel insurance even though we hadn't purchased our policy through HoT. Would happily recommend getting HoT to help you plan your next trip :)

Mike & Claire
Going overseas with Covid 19 in every country is not for the faint hearted. However Josephine from Masterton made every step a positive one. Thank you for a stress free journey to the UK from NZ.

Thelma
Sam was efficient, punctual and thoughtful . He really knows his work, and is a great people person, a wonderful listener.

Mary
Sam was fantastic. He listened to what we were after, and came back the same afternoon with a few options. His knowledge and advice, greatly appreciated. The staff are always great to deal with!

Barbie
Sam went out of his way to provide me with the right choices. Sam kept me in the loop and even responded after hours.

Debbie
Sam is always amazing to deal with!

Jane
Sam is always very helpful, knowledgeable and responsive. We always go to the House of Travel because we always feel well looked after and confident in the travel plans we make together.

Emma

News and events

A GREAT BIG THANK YOU - #1 FOR CUSTOMER EXPERIENCE

We don’t like to brag, but we’re super proud to have been recognised as New Zealand’s number 1 brand for customer experience in Kantar’s Customer Leadership Index survey. This recognition means the world to us because they reflect our dedication to our customers, our customer first approach and enriching lives through travel.
What does the future of air travel look like?

The future of travel could be closer than we think. Alaska Airlines certainly thinks so. Alaska Airlines has announced a new investment in aircraft company JetZero. JetZero is currently working towards designing and manufacturing a super-wide aircraft known as a "blended wing body," where efficiency increases as well as cabin experience.
Disney announces cruise line expansion - 4 new ships!

By 2031, Disney is aiming to have a fleet size of 13. Spreading the magic of Disney to everyone, in every corner of the world. The names of these ships are still in development but we know we can expect some magical moments to be made onboard these exciting new Disney Cruise Line ships.
First class for the price of business class?

Imagine getting the first class treatment for a business class ticket price! Well now it's possible! Qatar Airways already luxurious business class suite is going to be vamped up with even more perks. The top rated business class in the world will be receiving upgrades like Caviar, 4K OLED screens, AI Digital Human cabin crew members and a whole lot more!
Ever wondered what it's like to race on an F1 track?

Hunter Valley, AUS is welcoming a new resort which includes a fully functional F1 track. The F1 track is designed by the Tilke Group, the main Formula 1 track designers internationally. The resort will be called Black Rock Motor Resort and it will include Go-karting, racer training, a cafe, accommodation and a function centre.
Disney reveal the name of their newest Disney ship!

Disney has revealed their newest cruise ship name and it will shock you. The Disney Destiny will prolong the legacy and history of the Disney Cruise Line. The Disney Destiny was inspired by every character and every great Disney story. The ship will immerse passengers in the Disney greats of The Lion King, Hercules, and One Hundred and One Dalmations.
Qatar's new in-flight AI assistant

Technology is allowing for AI to be incorporated into many aspects of everyday life. In-flight assistance is no different. Qatar's AI assistant Sama, meaning Sky is part of Qatar Airway's Qverse and will assist you on your flight and on the ground. Sama helps with 3d renderings of airports for map and guides, help answer questions about baggage, check-in, and more in real time. Giving customer experience and customer service on top of the competition.