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+64 6-378-8848
masterton@hot.co.nz
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House of Travel Masterton

Let’s connect

+64 6-378-8848 masterton@hot.co.nz
213 Queen Street
Masterton
Wellington / Wairarapa
5810
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Monday
9:00am - 3:30pm
Tuesday
9:00am - 3:30pm
Wednesday
9:00am - 3:30pm
Thursday
9:00am - 3:30pm
Friday
9:00am - 3:30pm
Saturday
Closed
Sunday
Closed
Enquire now
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  Christmas Hours   

  • 23rd December - 3rd January - CLOSED

Welcome to House of Travel Masterton


At House of Travel Masterton, we’re proud to be part of an award-winning team dedicated to crafting the perfect holiday experience for you.

Despite the challenges of today’s world, we’re still here, offering unwavering support and expertise to help you navigate your travel plans with confidence.

Our store hours may be reduced, but our commitment to you remains as strong as ever. Whether you’re dreaming of a local escape or planning an international trip to reconnect with loved ones, we’re here to make it happen. We handle everything travel-related, ensuring your plans are seamless and stress-free.

Why choose us? Because there’s no substitute for first-hand experience. Our dynamic team of travel experts offers personalized service that online booking platforms simply can’t match. From tailored recommendations to hands-on assistance, we’re here to take the hassle out of your travel arrangements.

Booking with us means peace of mind knowing that, should any issues arise during your journey, we’re just a phone call or email away. We’ve got your back, ensuring you’re supported every step of the way. Support local and enjoy a fantastic travel experience—get in touch with House of Travel Masterton today!


Sam

Owner Operator



Meet the team

Headshot Sam Hepburn

Sam Hepburn

Owner Operator
Explore Profile
From a young age, I was captivated by the thrill of travel. Our family road trips around New Zealand ignited a lifelong passion for exploring the world. With every opportunity since, I ventured to new corners of the globe meeting incredible people along the way.
From a young age, I was captivated by the thrill of travel. Our family road trips around New Zealand ignited a lifelong passion for exploring the world. With every opportunity since, I ventured to new corners of the globe meeting incredible people along the way.
Headshot Jo Davies

Jo Davies

Travel Consultant
Explore Profile
I have been in the travel industry since 2006 and love what I do. Being part of the excitement of planning a client’s holiday and being able to share my knowledge to put it all together to create a holiday of a lifetime is the best part of my job. I would love to help you plan your next getaway.
I have been in the travel industry since 2006 and love what I do. Being part of the excitement of planning a client’s holiday and being able to share my knowledge to put it all together to create a holiday of a lifetime is the best part of my job. I would love to help you plan your next getaway.
Josephine Perera Profile 1

Josephine Perera

Travel Consultant
Explore Profile
Having been with House of Travel for 13 years I really enjoy how even after all this time every day is different. I can still find new destinations to learn about and expand on my knowledge through travel I have booked. Hearing about how my clients travels went and what they experienced is always a highlight!
Having been with House of Travel for 13 years I really enjoy how even after all this time every day is different. I can still find new destinations to learn about and expand on my knowledge through travel I have booked. Hearing about how my clients travels went and what they experienced is always a highlight!

What our customers have to say

  • Great team at house of travel especially Josephine who went out of her way to get us what we wanted.
    Sue

  • Five star service from Sam at HOT Masterton. Totally professional in his approach to sorting our itinerary. Very responsive and clear timely communications. I can’t recommend Sam and the team at Masterton HOT. Thank you guys.
    Bron

  • Excellent service from HOT, the only way to do a big trip overseas in my opinion! Peace of mind too should rescheduling be required!
    Penny

  • Sam was amazing, as always. We asked him to help us with our trip given the uncertainties around travel at the moment and we're so pleased we did as even simple bookings became pretty challenging. We also appreciated the heads up on checking details on our travel insurance even though we hadn't purchased our policy through HoT. Would happily recommend getting HoT to help you plan your next trip :)
    Mike & Claire

  • Going overseas with Covid 19 in every country is not for the faint hearted. However Josephine from Masterton made every step a positive one. Thank you for a stress free journey to the UK from NZ.
    Thelma

  • Sam was efficient, punctual and thoughtful . He really knows his work, and is a great people person, a wonderful listener.
    Mary

  • Sam was fantastic. He listened to what we were after, and came back the same afternoon with a few options. His knowledge and advice, greatly appreciated. The staff are always great to deal with!
    Barbie

  • Sam went out of his way to provide me with the right choices. Sam kept me in the loop and even responded after hours.
    Debbie

  • Sam is always amazing to deal with!
    Jane

  • Sam is always very helpful, knowledgeable and responsive. We always go to the House of Travel because we always feel well looked after and confident in the travel plans we make together.
    Emma

  • She is so down to earth and very cool, calm and collective with detailing what you need for your travel. Love your hospitality Jo. Keep doing the good work team Masterton. Jo make my booking trip easy by arranging everything for me.
    Etuate

News and events

  • CLI Top 10 Badge 2024

    A GREAT BIG THANK YOU - #1 FOR CUSTOMER EXPERIENCE

    We don’t like to brag, but we’re super proud to have been recognised as New Zealand’s number 1 brand for customer experience in Kantar’s Customer Leadership Index survey. This recognition means the world to us because they reflect our dedication to our customers, our customer first approach and enriching lives through travel.
  • Disney Adventure Park Suzanne Andrews

    Disneyland's 70th Anniversary Celebration

    Disneyland is gearing up to celebrate its 70th anniversary next year. Kicking off on May 16, 2025, celebrations at the "Happiest Place on Earth" will run through the summer of 2026. The festivities will include special décor, food and beverages, limited-time entertainment, and more.
  • IMG 0485 Melissa Wallace Italy

    Italy bans Airbnb self-check-ins

    Travellers to Italy will have an extra step now as Airbnb rentals will no longer use lockboxes for self-check-in, following a new law aimed at enhancing security and preventing terrorism. Guests must now coordinate directly with their hosts for check-in.

Store awards