House of Travel Whangarei

Helpful. Why do it yourself. Got great price, great seat and all with a smile. Recommend to anyone.

Fantastic information, easy to deal with, very helpful. Debra was great over the phone, and made an effort to meet me in person outside of the office.

Debra was awesome to deal with very patient and listened to our request. We left as a friend I believe. I gave her a hug because I was so grateful. We also went to house of travel as it has been owned by a local man for over 30 years and he deserves to be supported as he has managed to survive tough times because of his experience and staff.

Debra was Super efficient. Nothing was a hassle. As soon as I told her what we were wanting she had it sorted in no time at all.

She was helpful, and prompt in getting back to us. We had secured a cancellation booking for accommodation but needed someone to co-ordinate the flights and other accommodation to tie in with this offer. We had less than 48 hours to put something together and make it happen. Rebecca contacted us after hours and made sure this was locked in and confirmed, which took the stress off us and we were able to relax and enjoy our weekend, knowing this was all taken care of. Rebecca has been able to contact our accommodation and get it all put under the one package with House of Travel, making it easier and simple for payment. Really appreciate Rebecca putting in the extra time on this. As our arrangements were slightly more involved than just flights and one accommodation, it was so much easier and less stressful to pass this on to an experienced consultant who deals with this every day. I didn't realise how stressful booking a last-minute holiday could be. Made worse that the time we were looking to go coincided with School Holidays. Rebecca was awesome. She coordinated our existing arrangement with the new holiday arrangements so that all transfers, flights and accommodation all line up and included in one package through house of travel, rather than us having to deal with multiple people.

Rebecca greeted me with a warm helpful smile. I knew that I was in good hands, then Rebecca recognised me from a couple of years ago when she had organised flights to Cambodia for me. She soon got down to organising my needed flights to Ulaanbaatar in Mongolia. The flights to Mongolia seemed to be quite messy. She then came up with the idea of going through Hong Kong, brilliant idea! flights all booked , two night stopover in a nice hotel close to attractions etc. Transfers to and from Airport to Hotel, holiday insurance all done for me. Rebecca is a credit to your company. Thank you House of Travel

Rebecca is very responsive, spent time understanding our needs, and quickly put options together for us, especially as we were very time constrained. We were impressed with her professionalism and attention to detail, and delighted at the package that she has put together for us. Rebecca was able to very quickly secure flights for Sandy, and then match our accommodation desires with a great resort/hotel.

Customer Satisfaction Comments: She is just an amazing, helpful, cheerful person, who deals with our change of plans, without so much as a frown. Customer General Comments: I don't think you can improve on Sharon, she is just amazing. Customer WOW! Comments: Sharon Waipouri. When we ran into difficulties with our accommodation in early 2023, Sharon sorted it out with such efficiency and speed. Amazing.

Customer Satisfaction Comments: Very knowledgeable and well organised. Understood what I wanted. Great.