Let’s connect

+64 3-344-3070
hornby@hot.co.nz
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Header Team Photo Hornby

House of Travel Hornby

Let’s connect

+64 3-344-3070 hornby@hot.co.nz
40 Carmen Road
Hornby
Christchurch
8042
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Monday
9:30am - 4:30pm
Tuesday
9:30am - 4:30pm
Wednesday
9:30am - 4:30pm
Thursday
9:30am - 4:30pm
Friday
9:30am - 4:30pm
Saturday
9:00am - 3:00pm
Sunday
Closed
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  Christmas Hours   

  • 24th December - 9.00am - 12.00pm 
  • 25th December - 4th January - CLOSED


Welcome to House of Travel Hornby


Our store is open and here to work with you in you for inspiration, help you plan and book your dream holiday in this post-COVID world. We are still just as inspired as ever to create fabulous holidays for all our clients.

We have re-built our team to ensure that we can keep up with the demand for travel including Pop Up Stores now weekly in both Rolleston and Hornby. 

We do recommended that you do contact us in advance, so that we can ensure someone is available to help you.

For those who know that there’s no substitute for experience, contact one of the team House of Travel Hornby. You’ll have peace of mind on your holiday and a team to support you through your journey.

Know you are supporting local - we are proudly Canterbury owned and operated.

Paula Rhodes
Owner Operator


Meet the team

Headshot Paula Rhodes

Paula Rhodes

Owner Operator
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Welcome to the Hornby Team! I opened the Hornby store in September 2014. It has been a fantastic journey so far. I am very proud of the Hornby store and the fabulous team & I look forward to welcoming you in.
Welcome to the Hornby Team! I opened the Hornby store in September 2014. It has been a fantastic journey so far. I am very proud of the Hornby store and the fabulous team & I look forward to welcoming you in.
Headshot Chris Atkinson

Chris Atkinson

Travel Specialist
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Based in London for 20 years. Now back in New Zealand to help my fellow kiwis see the world!
Based in London for 20 years. Now back in New Zealand to help my fellow kiwis see the world!
Headshot Jodi Phillipson

Jodi Phillipson

Travel Specialist
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Having spent the last 22 years in the travel industry, I can safely say " I love my job!" Whether it is a family holiday, adventure travel, a couples getaway or a cruise, I love drawing on my own personal experiences and knowledge to create the holiday of your dreams!
Having spent the last 22 years in the travel industry, I can safely say " I love my job!" Whether it is a family holiday, adventure travel, a couples getaway or a cruise, I love drawing on my own personal experiences and knowledge to create the holiday of your dreams!
Head And Shoulders

Lauren Stickings

Travel Specialist
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After joining the travel industry back in 2017 I very quickly came to realise it was the dream job I had been searching for! with a huge passion and love for everything travel. I cant wait to work with you to turn all your travel plans into a reality!
After joining the travel industry back in 2017 I very quickly came to realise it was the dream job I had been searching for! with a huge passion and love for everything travel. I cant wait to work with you to turn all your travel plans into a reality!
Headshot Lily Richards

Lily Richards

Sales Support
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Headshot Megan Mckay

Megan McKay

Travel Specialist
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I have a passion for all things travel and cannot wait to help ensure you have the best experience possible!
I have a passion for all things travel and cannot wait to help ensure you have the best experience possible!
Headshot Miranda Paterson

Miranda Paterson

Sales Support
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Headshot Rachael Wood

Rachael Wood

Travel Specialist
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Every day I feel so lucky that I get to help travelers book their dream trips. It is undeniably refreshing to come back from a holiday and feeling rejuvenated, inspired and already planning the next one.
Every day I feel so lucky that I get to help travelers book their dream trips. It is undeniably refreshing to come back from a holiday and feeling rejuvenated, inspired and already planning the next one.
Headshot Rebecca Gilbert

Rebecca Gilbert

Travel Specialist
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Why Me? I Love Travel! I can help with it all - from a quick business trip to Brisbane, or that cruise holiday you have always wanted to book.
Why Me? I Love Travel! I can help with it all - from a quick business trip to Brisbane, or that cruise holiday you have always wanted to book.
Headshot Sarah Davy

Sarah Davy

Hornby Team Leader
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I started at Hornby in 2014 and worked until I went on maternity leave in 2017. After 5 years and 2 children later I am so excited to be back and part of the team in a supporting role!
I started at Hornby in 2014 and worked until I went on maternity leave in 2017. After 5 years and 2 children later I am so excited to be back and part of the team in a supporting role!
Headshot Shaunice Ross

Shaunice Bray

Travel Specialist
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I have been with HOT Hornby for 5 amazing years, and am so lucky to recently return after being in hibernation. Covid-19 has changed the way we travel, and it's important now more than ever to get expert help - that's where I come in!
I have been with HOT Hornby for 5 amazing years, and am so lucky to recently return after being in hibernation. Covid-19 has changed the way we travel, and it's important now more than ever to get expert help - that's where I come in!
Headshot Sophie Beckley

Sophie Beckley

Sales Support
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Headshot Vanessa Davidson

Vanessa Davidson

Travel Specialist
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I am a new Travel Specialist this year and am motivated to help you with all your Island and Australian adventures. I have always had a passion for travel, and now can transfer that passion into helping you with your unique holiday experience.
I am a new Travel Specialist this year and am motivated to help you with all your Island and Australian adventures. I have always had a passion for travel, and now can transfer that passion into helping you with your unique holiday experience.

What our customers have to say

  • From the time I called to pop in and visit, to 20 minutes later in the office to meet Rachael, and 30 minutes after that, my holiday was booked. I couldn't be happier and am now very much looking forward to our holiday in Fiji. Thank you Rachael, we look forward to working with you for our big trip next year!
    Scott

  • Rachael has helped us before with our travels and met all of our expectations and more... her friendly manner and patience was why we have come back to her to plan our next holiday next year ...
    Janice

  • Rachael was very attentive and genuinely interested in my holiday. She supported me as I was a bit anxious about going alone. She was very encouraging and took care of all the details.
    Christine

  • Chris was just lovely to work with. He was friendly, professional and went above and beyond. I walked in with a fairly vague "this is the list of places I want to see in Europe and this is the time I have to see them in" and he was right onto it with ideas and suggestions. All communication was prompt and clear. Chris was also very patient and professional when I kept going back with little changes here and there to my itinerary. Thank you for the absolutely amazing, stress-free experience!
    Jess

  • Prior to Covid-19 travel disruptions I rarely dealt with Travel Agents nor took out Travel Insurance, instead preferring to deal directly with Airline's and their App's, relying on legislation to provide alternative travel arrangements should anything go wrong. Now, however, having taken H.O.T.'s advice and since witnessing firsthand the shear amount of de-manning across the airline industry with little or no personnel available to re-book or assist at airports, that one telephone call to H.O.T. is very reassuring and takes the stress out of re-booking and getting to your destination. I will be using H.O.T. Hornby from now on..
    Niall

  • Shout out to HOT Hornby, especially Paula. Thanks so much for getting my girl home, even though her flights were canceled 3 times, and while she was having a panic attack you just rebooked and sorted it all out. But a huge thank you for getting my US son-in-law here with 3 days notice. Problem free travel is an absolute pleasure. The point of great travel consultants is they take on board the stress, so we can travel stress free. Highly recommended.
    Christine

  • They helped me allllll the way from Nz while I was in the states. This means they could only communicate with me via email and were still so patient and were able to explain everything to me so well over just messages! I also only had 3 days for them to figure everything out since I had no idea the Nz borders would be open to me so suddenly! They made sure I had seats with my wife on all of my flights despite our bookings being so far apart! They were able to help me schedule two different covid testing as well, on the fly, while I was traveling through LA. I don’t think it could had gone smoother than it had. Thank you very much from this new Kiwi!
    Brad

  • Warm friendly manner & timely with task
    Patricia

  • She listened to what we wanted for a holiday, took great notes, and got back to me promptly, so we booked the same day! I felt like she was there to help me and was easy to talk to. Nothing was a problem- even in our limited time. I've since recommended her to friends for their travel too.
    T Fernandez

  • Lauren has been extremely helpful! Answering all of our questions easily and providing us with some great advice and answers. She keeps in touch with me and always reply’s to emails quickly. She has great advices but doesn’t push it on you either. Overall super helpful and friendly!
    Jennifer

  • Rachael is a good listener and gave us great suggestions about what we could do on our trip and where we could stay. She is very friendly, efficient and nothing seemed a problem.
    Maureen

  • We immediately felt welcome and comfortable with Rachael. She made us feel at ease with booking our very first big trip. She treated us with kindness. Our questions were answered and her service was excellent. We will definitely love to work with Rachael for all out future travel plans.
    Arista

  • If you are looking for a travel agent who can interpret your wishes and get things done, look no further. Go in and ask for Rebecca Gilbert and let the journey begin.
    Kelvin

  • She was very knowledgeable about our proposed holiday, and has provided the information we required promptly.
    Teresa

  • My wife and I have been dealing with Megan for the past couple of months. She has been so helpful and patient with us (we made a lot of changes!). She has put together a DREAM holiday for us and also given us lots of suggestions for fun, outdoor activities. A delight to work with and such a positive, encouraging manner.
    Colin

News and events

  • Rolleston Rebecca

    Rolleston HOT Pop Up Store

    Meet with us in Rolleston!
    Weekly Pop Up Shop on a Wednesday 9-3pm
    Helado Gelato & Coffee Garden
    5/49 Tennyson Street

    Please give us a call if you'd like to make an appointment: 344-3070
  • CLI Top 10 Badge 2024

    A GREAT BIG THANK YOU - #1 FOR CUSTOMER EXPERIENCE

    We don’t like to brag, but we’re super proud to have been recognised as New Zealand’s number 1 brand for customer experience in Kantar’s Customer Leadership Index survey. This recognition means the world to us because they reflect our dedication to our customers, our customer first approach and enriching lives through travel.
  • Darfield

    Darfield HOT Pop Up Store

    Meet with us in Darfield!
    The first Thursday of every month at the Darfield Business Hub 9-3pm.

    Please give us a call if you'd like to make an appointment: 344-3070
  • Leeston Pop Up Store

    Leeston HOT Pop Up Store

    Meet with us in Leeston!
    Every fortnight at For Goodness Cake in Leeston High St 10-3pm .

    Please give us a call if you'd like to make an appointment: 344-3070
  • Disney Adventure Park Suzanne Andrews

    Disneyland's 70th Anniversary Celebration

    Disneyland is gearing up to celebrate its 70th anniversary next year. Kicking off on May 16, 2025, celebrations at the "Happiest Place on Earth" will run through the summer of 2026. The festivities will include special décor, food and beverages, limited-time entertainment, and more.
  • IMG 0485 Melissa Wallace Italy

    Italy bans Airbnb self-check-ins

    Travellers to Italy will have an extra step now as Airbnb rentals will no longer use lockboxes for self-check-in, following a new law aimed at enhancing security and preventing terrorism. Guests must now coordinate directly with their hosts for check-in.

Our travel stories

Postcard from Mexico

Postcard from Mexico

Lauren Stickings

Contiki Mexico 2019. 

From the top of Mexico right down to the bottom in Cancun and including all the outer islands in the Mediterranean, and even to Isla Holbox - So I'm your Mexico Gal!

Singapore Rebecca Gilbert

Postcard from Singapore

Rebecca Gilbert

Singapore! So much to do, when I went I was lucky enough to business class! 


Paula Rhodes Nashville 2

Boogie & Blues: The Southern US by Design with GLOBUS

Paula Rhodes

Check out my itinerary for Southern USA with GLOBUS.

Whistler 3

Canada with Fiji Airways

Paula Rhodes

Fiji Airways flies direct to Vancouver! I spent an amazing 5 days in Fiji, Vancouver and Whistler, from 30degrees to -20.


Temple Of Philae

Postcard from Egypt

Rebecca Gilbert

When you think Egypt - you think of Ancient Mysteries.... Pyramids, Temples and The River Nile!

Sydney Rachael Wood

Sydney Adventure

Rachael Wood

A haven for foodies and explorers 

Egypt Megan McKay

Postcard From Europe

Megan McKay

In 2023 I spent 2 months exploring all Europe has to offer!

Japan Cruise Rachael Wood

Postcard From Japan

Rachael Wood

See a different side of Japan.

Postcard from Alaska

Postcard from Alaska

Rachael Wood

Alaska Highlights

Postcard from Southern Africa Megan McKay

Postcard from Southern Africa

Megan McKay

Africa, you blew me away! 

Postcard from Dubai Megan McKay

Postcard from Dubai

Megan McKay

Dubai is a dazzling mix of modern luxury and rich tradition. I explored the city with a marine tour, soaking in the stunning skyline, then ventured into the desert for an unforgettable Safari, complete with dune rides and a traditional evening under the stars. The Burj Khalifa offered jaw-dropping views from the world’s tallest building, and the Silk and Gold Souks were a sensory overload of spices, colours, and glittering treasures.

view all stories from House of Travel Hornby

Store awards

  • Cruise Line International Association