House of Travel Auckland City

Let’s connect

+64 9-355-9130 Aucklandcity@hot.co.nz

By appointment

Level 2, 45 Queen St

CBD

Auckland

1010

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Monday

9:00am - 5:30pm

Tuesday

9:00am - 5:30pm

Wednesday

9:00am - 5:30pm

Thursday

9:00am - 5:30pm

Friday

9:00am - 5:30pm

Saturday

Closed

Sunday

Closed

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Welcome to House of Travel Auckland City

The team here at House of Travel Auckland City (formerly Parnell) is a little “different” – let me explain!

Over the years we seem to have created a kind of community of customers within the larger Parnell community and it’s this community and the relationships within them that have been the cornerstone of our success.

Sure, we also offer what many travel agents offer – expertise, experience, inspiration, ideas and customer feedback which means we can transform a simple holiday idea into something remarkable and unique to every customer.

But what makes us different, and what we are most proud of, are the efforts we have also put into building long-term, trusting relationships with every customer we encounter. It works, because the better we know them, the better the job we can do on their behalf.

So if you are looking to transform a holiday idea into something remarkable and uniquely yours, at a competitive price and you like the idea of working with a team that’s a little “different” please give us a call.

Brendan Drury

Owner Operator

Meet the team

Monica Sawant

Retail Manager

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I love to help plan my clients travel to suit their needs. I love to use some of my personal experiences to enhance my clients travel as well. I enjoy listening to their trip highlights so I can understand them better and enhance their next travel too.

Brendan Drury

Managing Director

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Since I was young, I was mad about travel and growing up in Christchurch had my large map pinned to the wall dreaming of where I would want to go to.

Gavin Rasikaran

Senior International Consultant

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When it comes to planning an International trip, be it just one destination or an around the world journey, it call all become overwhelming and daunting. Together with you, I will help you plan a perfect holiday taking the stress away, personalised to you.

Penni McDonald

Travel Consultant

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As the stores resident Cruise Specialist without a doubt my favorite way to travel is by ship. 11 cruises so far & inspections of a further 20+ ships. River cruises on the Nile, Danube & Rhone. Ocean cruises in the South Pacific, Caribbean & NZ.

Silvana Rooney

Senior Travel Consultant

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I was born in Brazil, moved to New Zealand in 2004 and have worked in the travel industry since 1999. I enjoy turning holiday dreams into reality assisting my clients to create their perfect holiday. My goal is to exceed customer expectations every time.

What our customers have to say

Hello, I want to thank Gavin Rasikaran from HOT Parnell for the fantastic service provided to us during our recent emergency travel overseas. We had to reach out to him late in the evening and he got us all sorted and on a flight early next morning. He was very understanding and helpful when we had a change our itinerary a couple of times while overseas. His kindness helped us immensely during what was a very difficult time overseas. THANK YOU

Mahesh
Monica and Jan are incredible - they have been so helpful with all of our various changes. Would absolutely recommend :-)

Emily
Professionalism, Quality, Responsiveness, Value

Lisa

News and events

A GREAT BIG THANK YOU - #1 FOR CUSTOMER EXPERIENCE

We don’t like to brag, but we’re super proud to have been recognised as New Zealand’s number 1 brand for customer experience in Kantar’s Customer Leadership Index survey. This recognition means the world to us because they reflect our dedication to our customers, our customer first approach and enriching lives through travel.
What does the future of air travel look like?

The future of travel could be closer than we think. Alaska Airlines certainly thinks so. Alaska Airlines has announced a new investment in aircraft company JetZero. JetZero is currently working towards designing and manufacturing a super-wide aircraft known as a "blended wing body," where efficiency increases as well as cabin experience.
Disney announces cruise line expansion - 4 new ships!

By 2031, Disney is aiming to have a fleet size of 13. Spreading the magic of Disney to everyone, in every corner of the world. The names of these ships are still in development but we know we can expect some magical moments to be made onboard these exciting new Disney Cruise Line ships.
First class for the price of business class?

Imagine getting the first class treatment for a business class ticket price! Well now it's possible! Qatar Airways already luxurious business class suite is going to be vamped up with even more perks. The top rated business class in the world will be receiving upgrades like Caviar, 4K OLED screens, AI Digital Human cabin crew members and a whole lot more!
Ever wondered what it's like to race on an F1 track?

Hunter Valley, AUS is welcoming a new resort which includes a fully functional F1 track. The F1 track is designed by the Tilke Group, the main Formula 1 track designers internationally. The resort will be called Black Rock Motor Resort and it will include Go-karting, racer training, a cafe, accommodation and a function centre.
Disney reveal the name of their newest Disney ship!

Disney has revealed their newest cruise ship name and it will shock you. The Disney Destiny will prolong the legacy and history of the Disney Cruise Line. The Disney Destiny was inspired by every character and every great Disney story. The ship will immerse passengers in the Disney greats of The Lion King, Hercules, and One Hundred and One Dalmations.
Qatar's new in-flight AI assistant

Technology is allowing for AI to be incorporated into many aspects of everyday life. In-flight assistance is no different. Qatar's AI assistant Sama, meaning Sky is part of Qatar Airway's Qverse and will assist you on your flight and on the ground. Sama helps with 3d renderings of airports for map and guides, help answer questions about baggage, check-in, and more in real time. Giving customer experience and customer service on top of the competition.