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House of Travel Auckland City

Let’s connect

By appointment
Level 2, 45 Queen St
CBD
Auckland
1010
Monday
9:00am - 5:30pm
Tuesday
9:00am - 5:30pm
Wednesday
9:00am - 5:30pm
Thursday
9:00am - 5:30pm
Friday
9:00am - 5:30pm
Saturday
Closed
Sunday
Closed

  Christmas Hours   

  • 21st - 22nd December - CLOSED
  • 23rd December - 8.30am - 5.30pm
  • 24th December -8.30am-5.30pm
  • 25th - 26th December - CLOSED 
  • 27th December - 8.30am-5.30pm
  • 28th - 29th December - CLOSED 
  • 30th- 31st December - 8.30am-5.30pm 
  • 1st - 2nd January- CLOSED 
  • 3rd January - 8.30am-5.30pm
  • 4th January - CLOSED

Welcome to House of Travel Auckland City 

The team here at House of Travel Auckland City (formerly Parnell) is a little “different” – let me explain!

Over the years we seem to have created a kind of community of customers within the larger Parnell community and it’s this community and the relationships within them that have been the cornerstone of our success.

Sure, we also offer what many travel agents offer – expertise, experience, inspiration, ideas and customer feedback which means we can transform a simple holiday idea into something remarkable and unique to every customer.

But what makes us different, and what we are most proud of, are the efforts we have also put into building long-term, trusting relationships with every customer we encounter. It works, because the better we know them, the better the job we can do on their behalf. 

So if you are looking to transform a holiday idea into something remarkable and uniquely yours, at a competitive price and you like the idea of working with a team that’s a little “different” please give us a call.

Brendan Drury

Owner Operator


Meet the team

I love to help plan my clients travel to suit their needs. I love to use some of my personal experiences to enhance my clients travel as well.
I love to help plan my clients travel to suit their needs. I love to use some of my personal experiences to enhance my clients travel as well.
Since I was young, I was mad about travel and growing up in Christchurch had my large map pinned to the wall dreaming of where I would want to go to.
Since I was young, I was mad about travel and growing up in Christchurch had my large map pinned to the wall dreaming of where I would want to go to.

Gavin Rasikaran

Senior International Consultant
When it comes to planning an International trip, be it just one destination or an around the world journey, it call all become overwhelming and daunting. Together with you, I will help you plan a perfect holiday taking the stress away, personalised to you.
When it comes to planning an International trip, be it just one destination or an around the world journey, it call all become overwhelming and daunting. Together with you, I will help you plan a perfect holiday taking the stress away, personalised to you.
As the stores resident Cruise Specialist without a doubt my favorite way to travel is by ship. 11 cruises so far & inspections of a further 20+ ships. River cruises on the Nile, Danube & Rhone. Ocean cruises in the South Pacific, Caribbean & NZ.
As the stores resident Cruise Specialist without a doubt my favorite way to travel is by ship. 11 cruises so far & inspections of a further 20+ ships. River cruises on the Nile, Danube & Rhone. Ocean cruises in the South Pacific, Caribbean & NZ.

Silvana Rooney

Senior Travel Consultant
I was born in Brazil, moved to New Zealand in 2004 and have worked in the travel industry since 1999. I enjoy turning holiday dreams into reality assisting my clients to create their perfect holiday.
I was born in Brazil, moved to New Zealand in 2004 and have worked in the travel industry since 1999. I enjoy turning holiday dreams into reality assisting my clients to create their perfect holiday.

What our customers have to say

  • Hello, I want to thank Gavin Rasikaran from HOT Parnell for the fantastic service provided to us during our recent emergency travel overseas. We had to reach out to him late in the evening and he got us all sorted and on a flight early next morning. He was very understanding and helpful when we had a change our itinerary a couple of times while overseas. His kindness helped us immensely during what was a very difficult time overseas. THANK YOU
    Mahesh
  • Monica and Jan are incredible - they have been so helpful with all of our various changes. Would absolutely recommend :-)
    Emily
  • Professionalism, Quality, Responsiveness, Value
    Lisa

News and events

  • CLI Top 10 Badge 2024

    A GREAT BIG THANK YOU - #1 FOR CUSTOMER EXPERIENCE

    We don’t like to brag, but we’re super proud to have been recognised as New Zealand’s number 1 brand for customer experience in Kantar’s Customer Leadership Index survey. This recognition means the world to us because they reflect our dedication to our customers, our customer first approach and enriching lives through travel.
  • Disney Adventure Park Suzanne Andrews

    Disneyland's 70th Anniversary Celebration

    Disneyland is gearing up to celebrate its 70th anniversary next year. Kicking off on May 16, 2025, celebrations at the "Happiest Place on Earth" will run through the summer of 2026. The festivities will include special décor, food and beverages, limited-time entertainment, and more.
  • IMG 0485 Melissa Wallace Italy

    Italy bans Airbnb self-check-ins

    Travellers to Italy will have an extra step now as Airbnb rentals will no longer use lockboxes for self-check-in, following a new law aimed at enhancing security and preventing terrorism. Guests must now coordinate directly with their hosts for check-in.

Store awards