I got a quote for a trip back to the UK from Flight Centre at the end of February. House of Travel was the next stop. Exactly the same flights in the same day and over $200 cheaper. I was very pleased with the price as well as the ease of dealing with the sales rep. My sales rep was Gemma Pearce. She made me feel at ease immediately and has a wonderful way of assisting customers in efficient and professional manner while having a cheeky side at the same time. I ended up booking the flights the same day as I felt very confident that this quote was not going to be beaten. I would wholeheartedly encourage friends, colleagues and family to deal with HOT for all their holiday needs, and try to see Gemma who will get the best deal. The flights that I booked were put on hold for a 24 hour period and as it goes I booked the same day, however, an extra day to mull things over could be beneficial in the future.

I have a good relationship with my consultant Gemma. I feel that she is interested in helping me out and making my travel plans successful. I always get a prompt reply and a workable solution.

Gemma at HOT Barrington has always been utterly professional, accommodating and pleasant and goes the extra mile to assist. She understands my travel requirements and assists knowledgeably every time.

Gemma booked us the best price for flights to the Gold Coast we have ever had in years.